Business Systems Analyst

1 week ago


Dallas, Texas, United States ISN Software Full time
Job Title: Business Systems Analyst

About the Role:

We are seeking a highly skilled Business Systems Analyst to join our Products team at ISN Software. As a Business Systems Analyst, you will be responsible for facilitating software change requests for updates to ISNetworld applications and environments.

Key Responsibilities:

* Collect customer ideas and internal change requests for ISNetworld on assigned products that align with ISN's business strategy
* Plan for feature releases and communicate across the company
* Assist Software Engineering team in understanding the need and request for change
* Liaise with Products Owner to develop User Acceptance Criteria for User Stories
* Liaise with Products Owner to identify and capture the return on investment (ROI) of projects
* Monitor Azure DevOps to ensure that bugs and Product Backlog Items (PBI's) are tested in a timely manner
* Complete meeting notes for applicable stakeholder/project meetings
* Complete testing of product updates based on assigned products/tools
* Coordinate the release checklist for large product feature releases to customers
* Create and maintain Salesforce Knowledge with product business rules and setup guides

Requirements:

* Bachelor's degree from an accredited university
* 2+ years' experience in a Business Analyst role or similar
* 2+ years' experience in project management
* Experience in Agile Scrum methodology
* Proficient computer skills in programs including, but not limited to, Word, Excel, PowerPoint, Internet, and e-mail applications
* Excellent presentation skills with the demonstrated experience in presenting in person to large audiences
* Ability to work on multiple tasks simultaneously
* Excellent verbal and written communication skills

What We Offer:

* 100% company-paid monthly insurance premiums for employees and dependents
* Medical, Dental, Vision, and Life Insurance
* Employee assistance program
* 4% retirement matching
* Long-Term & Short-Term Disability Coverage
* Paid time off
* 13 paid holidays
* Monthly cell phone reimbursement
* Complimentary parking space or monthly reimbursement for DART public transportation
* Team-building activities and events, including quarterly kick-off meetings and community volunteer day
* Matching charitable gift program
* Professional development & training opportunities
* Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health

How to Apply:

If you are a motivated and detail-oriented individual with a passion for software development and business analysis, we encourage you to apply for this exciting opportunity.

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