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Night Audit Associate

2 months ago

Traverse City, Michigan, United States Lodgco Hospitality Full time
Job Summary

We are seeking a highly skilled and detail-oriented Night Audit Associate to join our team at Lodgco Hospitality. As a Night Audit Associate, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our hotel's front desk and guest services.

Key Responsibilities
  • Guest Services: Provide prompt and courteous service to guests, including check-in, check-out, and room assignments.
  • Front Desk Operations: Manage the front desk, including handling guest requests, resolving issues, and maintaining a clean and organized workspace.
  • Hotel Operations: Assist with daily hotel operations, including knowledge of hotel policies, procedures, and internal rules.
  • Cash Handling: Handle cash and credit transactions, including processing payments and making change.
  • Security: Perform security walks of the hotel and investigate any incidents or issues.
  • Housekeeping: Assist with maintaining the cleanliness of the hotel, including the front desk, back office, and common areas.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of hotel experience preferred.
  • Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and basic math skills.
What We Offer
  • Competitive Pay: We offer a competitive hourly rate and opportunities for advancement.
  • Benefits: We provide a comprehensive benefits package, including health insurance, paid time off, and 401(k) matching.
  • Training and Development: We offer ongoing training and development opportunities to help you grow in your career.