Career Advisor
1 month ago
We are seeking a dynamic and team-oriented individual to join our spirited team as a Career Advisor - JCCP. This role involves assessing court-ordered participants enrolled in the JCCP program and determining the most appropriate path to employment.
Responsibilities- Provide individualized assessment of work, family, and personal development needs and opportunities.
- Provide participants with information on program compliance and the consequences of non-compliance.
- Determine eligibility and accurately complete required documentation for enrollment.
- Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to paying child support, and obtaining and retaining employment.
- Provide referrals to appropriate SLATE services, business services unit, online learning centers, and community service or social service agencies when needed.
- Convince customers to participate in and follow through with planned activities as outlined in contract with funding agency.
- Oversee customer activities and assist with workshop schedules.
- Track all customer activities, including SLATE services, ITAs, and other initiatives.
- Create solutions to customer attendance problems.
- Maintain organized database of customers and keep detailed documentation of all contacts.
- Maintain accurate individual case files for each registered customer, ensuring each contain appropriate eligibility documents.
- Guide jobseekers through preparation of individual employment plans based on their specific occupational goals.
- Maintain customer files as specified by contractor.
- Share information with appropriate staff and/or funding agencies.
- Provide consistent and comprehensive case management follow-up and retention services, ensuring that post-placement contacts are made as required by specific contract, accommodating customer work schedules.
- Document all participant contacts and activities in case progress notes.
- Assist in the preparation of project reports as needed.
- Ensure that positive outcomes and goals are met as required by contract.
- Work with the team on implementing processes that increase customer engagement.
- Conduct program orientations.
- Other duties as assigned.
- Required Experience and Education:
- Career counseling experience.
- Ability to prioritize tasks and document visits and contacts.
- Demonstrated telephone, computer, and written communication skills.
- Ability to maintain flexibility as needs of contract or contractor required.
- Bachelor's degree or Associate's degree, and three years of work experience in case management/human services or related experience.
- Knowledge of Microsoft Office applications.
- Must have a valid driver's license.
At EDSI Solutions, we value our employees and strive to create a work environment that is supportive, inclusive, and empowering. We believe in the importance of work-life balance and offer a range of benefits to support our employees' well-being.
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