Career Advisor

1 month ago


St Louis, Missouri, United States EDSI Solutions Full time
Overview

We are seeking a dynamic and team-oriented individual to join our spirited team as a Career Advisor - JCCP. This role involves assessing court-ordered participants enrolled in the JCCP program and determining the most appropriate path to employment.

Responsibilities
  • Provide individualized assessment of work, family, and personal development needs and opportunities.
  • Provide participants with information on program compliance and the consequences of non-compliance.
  • Determine eligibility and accurately complete required documentation for enrollment.
  • Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to paying child support, and obtaining and retaining employment.
  • Provide referrals to appropriate SLATE services, business services unit, online learning centers, and community service or social service agencies when needed.
  • Convince customers to participate in and follow through with planned activities as outlined in contract with funding agency.
  • Oversee customer activities and assist with workshop schedules.
  • Track all customer activities, including SLATE services, ITAs, and other initiatives.
  • Create solutions to customer attendance problems.
  • Maintain organized database of customers and keep detailed documentation of all contacts.
  • Maintain accurate individual case files for each registered customer, ensuring each contain appropriate eligibility documents.
  • Guide jobseekers through preparation of individual employment plans based on their specific occupational goals.
  • Maintain customer files as specified by contractor.
  • Share information with appropriate staff and/or funding agencies.
  • Provide consistent and comprehensive case management follow-up and retention services, ensuring that post-placement contacts are made as required by specific contract, accommodating customer work schedules.
  • Document all participant contacts and activities in case progress notes.
  • Assist in the preparation of project reports as needed.
  • Ensure that positive outcomes and goals are met as required by contract.
  • Work with the team on implementing processes that increase customer engagement.
  • Conduct program orientations.
  • Other duties as assigned.
Qualifications
  • Required Experience and Education:
    • Career counseling experience.
    • Ability to prioritize tasks and document visits and contacts.
    • Demonstrated telephone, computer, and written communication skills.
    • Ability to maintain flexibility as needs of contract or contractor required.
    • Bachelor's degree or Associate's degree, and three years of work experience in case management/human services or related experience.
    • Knowledge of Microsoft Office applications.
    • Must have a valid driver's license.

At EDSI Solutions, we value our employees and strive to create a work environment that is supportive, inclusive, and empowering. We believe in the importance of work-life balance and offer a range of benefits to support our employees' well-being.



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