Day Services Manager

4 weeks ago

Corsicana, Texas, United States BrightSpring Health Services Full time
Job Summary

We are seeking a highly skilled and experienced Day Services Manager to oversee the operation of our day services, including personnel, operational budget, compliance with agency policy, state/federal regulations, or standards of service, and quality of program for persons served.

Key Responsibilities
  • Oversee the hiring process of all assigned positions in accordance with Company policy and local, state, and federal employment law.
  • Ensure all assigned staff receive training and supervision as needed to meet performance expectations.
  • Ensure accurate and timely completion of all documentation related to staff (new hires, terms, performance reviews, leave requests, corrective actions).
  • Participate in investigations and ensure appropriate follow through on recommendations.
  • Manage contracts and supervise the work of contract staff.
  • Oversee ongoing contracts.
  • Supervise and train staff on contract work.
  • Maintain good customer relations with current business partners.
  • Provide support to persons served.
  • Oversee the treatment/support services provided by day services staff.
  • Serve as liaison for appropriate Support Coordinators, family, legal guardians.
  • Coordinate/resolve conflicts in resources for provision of services.
  • Attend support plans or special reviews, as necessary.
  • Monitor program documentation for accuracy and timeliness.
  • Evaluate and monitor program effectiveness.
  • Monitor individual financial records.
  • Monitor individual medication administration records.
  • Provide budget and financial oversight.
  • Assist in the development and monitoring of assigned budgets.
  • Remain within budgeted expenses for service areas.
  • Review and assign referrals in admission to program.
  • Conduct and monitor service integrity and compliance to service site/company policy to maintain licensure, Medicaid, or other funding.
  • Monitor staffing schedules, overtime, staff vacancy rates.
Requirements
  • Bachelor of Arts/Bachelor of Science in Business, Health care Administration, or a Social Science preferred.
  • Must have a minimum of five years in the Human Services field with two years of progressively responsible management experience.
  • Prior experience providing services and supports to individuals with developmental disabilities preferred.
  • Ability to communicate verbally and in writing.
  • Ability to travel to multiples service sites, staying overnight if necessary.
  • Experience in managing systems, processes, and people.
  • Working knowledge of Federal, State, Local regulations concerning services to individuals with developmental disabilities.
  • Demonstrate computer proficiency with working knowledge of Excel, Word.
  • Good organizational skills and attention to detail.
  • Proven supervisory skills.
  • Capable of working responsibly with highly confidential information.
  • Proven track record to guide teams toward multiple goals within several resource and/or reimbursement models.
  • Valid drivers license from state of residence with satisfactory driving record as defined by Company vehicle policy and/or liability insurance carrier.

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