Sales Associate III

8 hours ago

Glendale, Arizona, United States Tapestry Full time

Job Title: Sales Associate III

About Us: Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.

Job Summary: We are seeking a Sales Associate to work at our [SHOPPING CENTER NAME] store in [CITY, STATE]. The successful individual will leverage their proficiency in Sales to deliver renowned and authentic service that creates a Modern Luxury customer experience.

Responsibilities:

  • Deliver renowned and authentic service that creates a Modern Luxury customer experience
  • Develop product knowledge skills and remain aware of current collections that are in-store and on-line; cascade and train information to the broader team
  • Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers
  • Support an environment of teamwork, trust and collaboration with peers, customers and supervisors
  • Build credibility and trust as a personal stylists and fashion expert by staying current with market competition, industry, fashion trends and customer shopping behaviors; share with customers as appropriate

Requirements:

  • 1-3 year of previous selling experience in a luxury retail service environment preferred
  • High school diploma or equivalent; college degree preferred
  • Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
  • Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements
  • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays

About Tapestry: Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.

Competencies:

  • Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and 'actionable' positive and corrective feedback to others
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably
  • Drive for Results: Can be counted on to exceed goals successfully
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization
  • Learning on the Fly: Learns quickly when facing new problems

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