Customer Experience Specialist
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist at Hwy 55 in Hampstead, NC.
About UsHwy 55 is a fast-growing restaurant chain committed to providing exceptional service and quality food to our guests. Our mission is to create a welcoming atmosphere where everyone feels valued and appreciated.
Job SummaryThe Customer Experience Specialist will play a critical role in delivering an outstanding dining experience to our guests. This includes providing prompt and friendly service, ensuring a clean and organized workspace, and maintaining a positive attitude in a fast-paced environment.
Responsibilities- Provide exceptional customer service, addressing guest concerns and resolving issues promptly and professionally.
- Maintain a clean and organized workspace, adhering to health and safety standards.
- Create a warm and welcoming atmosphere by greeting guests with a smile and engaging with them throughout their visit.
- Excellence in a fast-paced environment, handling stressful situations with ease and professionalism.
- Strong communication skills, ability to work effectively with colleagues and management.
- Physical demands include standing for extended periods, lifting up to 40 lbs., and working in a dynamic environment.
We offer a competitive salary range of $25,000 - $35,000 per year, based on experience and qualifications. Additionally, you can expect:
- A fun and supportive work environment.
- Ongoing training and development opportunities.
- A chance to grow with our company, with over 50 franchisees starting as minimum-wage employees.
We look forward to meeting you and discussing how you can contribute to our team's success
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