Customer Experience Specialist

2 weeks ago


Hampstead, North Carolina, United States Hwy 55 Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist at Hwy 55 in Hampstead, NC.

About Us

Hwy 55 is a fast-growing restaurant chain committed to providing exceptional service and quality food to our guests. Our mission is to create a welcoming atmosphere where everyone feels valued and appreciated.

Job Summary

The Customer Experience Specialist will play a critical role in delivering an outstanding dining experience to our guests. This includes providing prompt and friendly service, ensuring a clean and organized workspace, and maintaining a positive attitude in a fast-paced environment.

Responsibilities
  • Provide exceptional customer service, addressing guest concerns and resolving issues promptly and professionally.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Create a warm and welcoming atmosphere by greeting guests with a smile and engaging with them throughout their visit.
Requirements
  • Excellence in a fast-paced environment, handling stressful situations with ease and professionalism.
  • Strong communication skills, ability to work effectively with colleagues and management.
  • Physical demands include standing for extended periods, lifting up to 40 lbs., and working in a dynamic environment.
Benefits

We offer a competitive salary range of $25,000 - $35,000 per year, based on experience and qualifications. Additionally, you can expect:

  • A fun and supportive work environment.
  • Ongoing training and development opportunities.
  • A chance to grow with our company, with over 50 franchisees starting as minimum-wage employees.

We look forward to meeting you and discussing how you can contribute to our team's success



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