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Customer Service Representative

2 months ago

Denver, Colorado, United States Core Colorado Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our client support team, you will be responsible for providing exceptional service to our clients via phone, email, and chat.

Key Responsibilities:

  • Provide timely and effective support to clients, addressing their inquiries and resolving issues in a professional and courteous manner.
  • Assist with account management, including tracking and documenting all interactions using our CRM system.
  • Collaborate with the team to ensure seamless client communication and resolve complex issues.
  • Maintain a positive and professional attitude while addressing customer concerns.
  • Participate in ongoing training and development to enhance skills and knowledge.

What We Offer:

  • A dynamic and supportive work environment with opportunities for growth and advancement.
  • Paid training and development programs to ensure your success.
  • A competitive salary and comprehensive benefits package.
  • Regular team-building activities and social events.
  • Work-life balance with flexible scheduling.

Requirements:

  • Strong communication and problem-solving skills.
  • Ability to multitask and thrive in a fast-paced environment.
  • No previous experience required – we provide full training.
  • Team player with a desire to grow and take on more responsibility.

About Us:

At Core, we pride ourselves on creating a culture that celebrates diversity, fosters inclusion, and ignites excitement in everything we do. We believe in fostering a positive and fun atmosphere where every employee can succeed.