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Plasma Center Receptionist

2 months ago

Milwaukee, Wisconsin, United States Biolife Plasma Services Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist at our Plasma Donation Center. As a key member of our team, you will be responsible for providing exceptional customer service to our donors, answering phones, and performing administrative tasks to support plasma center operations.

Key Responsibilities
  • Answer phones and greet all visitors to the facility, including new and repeat donors, in a timely and professional manner.
  • Assist donors with appointments, create or pull donor record files, and provide customer service to donors and fellow employees.
  • Maintain an orderly filing system, purge records, and report to the center management team on operational opportunities for continuous improvement.
Requirements
  • High school diploma or equivalent.
  • Ability to walk and/or stand for the entire work shift.
  • Will work evenings, weekends, and holidays.
  • Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
  • Fine motor coordination, depth perception, and ability to hear equipment from a distance.
  • 1 or more years minimum experience working in a customer or patient-facing role is helpful.
What We Offer

At BioLife, we are committed to providing a supportive and inclusive work environment that allows our employees to grow and thrive. We offer a competitive compensation package, comprehensive benefits, and opportunities for career advancement.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.