Phlebotomist - Plasma Collection Specialist

4 weeks ago

Milwaukee, Wisconsin, United States CSL Plasma Full time
Job Summary

The Phlebotomist - Plasma Collection Specialist is responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process, and following Standard Operating Procedures (SOPs).

Key Responsibilities
  • In compliance with SOPs, perform all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring, and donor disconnect.
  • In compliance with SOPs and Food & Drug Administration (FDA) guidelines, perform venipuncture on donors to begin pheresis process.
  • Evaluate vein performance of the donor to identify possible problems; make necessary corrections in order to expedite donation time and ensure product quality and donor safety.
  • Ensure donation process is efficient and make adjustments when necessary to make the process a positive experience for the donor.
  • May educate new donors on the use of therapeutic products made from donated plasma.
  • Ensure that all donor questions are answered timely, accurately, and professionally.
  • Maintain alertness to any reaction by donors and assist with reactions or notify appropriate staff.
  • Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances, and donor adverse events.
  • Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs.
  • Required to respond to and resolve complex equipment alarms or donor issues.
  • Troubleshoot equipment failures. Create incident documentation, remove, and/or replace equipment from service.
  • Monitor donor flow on the donor floor to assure continuous turnover. Alert Group Leader or Supervisor of donor flow issues.
  • Collect arm samples or whole blood samples from donors for testing.
  • Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
  • Understand the policies and procedures associated with hyper immune programs at the center if applicable.
  • Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available as needed.
  • Follow all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promote safety in all actions.
  • May conduct routine audits of these internal procedures and documentation.
  • Maintain confidentiality of all personnel, donor, and center information.
  • May be cross-trained in other areas to meet the needs of the business.
  • Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
  • Perform other job-related duties as assigned.

Requirements
  • High school diploma or equivalent required.
  • Minimum eighteen (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience.

Working Conditions
  • Ability to complete routine forms or conduct routine oral communications.
  • Understand, remember, and communicate routine, factual information.
  • Must be able to see and speak with customers and observe equipment operation.
  • Occasionally perform tasks while standing and walking up to 100% of time.
  • Reach, bend, kneel, and have high level of manual dexterity.
  • Occasionally be required to lift and carry up to 25 pounds.
  • Fast-paced environment with frequent interruptions.
  • Frequently exposed to hazardous chemicals, extreme temperatures, and to blood-borne pathogens.
  • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.
  • Required to work overtime and extended hours to support center operational needs.

Benefits
  • CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company.

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