Sales and Customer Experience Specialist
2 months ago
At Car Vision, we strive to deliver exceptional customer experiences that lead to long-term relationships. Our team is dedicated to providing a supportive and dynamic work environment that fosters growth and development.
Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales and service team, you will be responsible for building strong relationships with customers, providing exceptional service, and driving sales growth.
Responsibilities- Nurture Client Relationships: Build and maintain strong relationships with customers to drive repeat business and referrals.
- Consultative Selling: Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
- Product Knowledge: Continuously develop product and sales acumen to become a vehicle authority, knowing the ins and outs of product offerings, optional packages, and the latest technologies.
- Demonstrations and Presentations: Perform high-quality, professional demonstrations of new and used vehicles.
- Follow-up and Referrals: Follow up with buyers to ensure successful referral business and identify opportunities for growth.
- Objection Handling: Learn to overcome objections and thrive in sales situations.
- Reporting and Analysis: Report directly to the Sales Manager regarding objectives, planned activities, reviews, and analyses.
- Availability: Available to work flexible hours and weekends.
- Self-Starter: Self-starter mentality and ambitious spirit preferred.
- Product Knowledge: Ready to waste no time on learning new product in's and out's, eager to improve.
- Communication Skills: Phenomenal communication skills with customers and team members.
- Professional Appearance: Professional, well-groomed personal appearance.
- Driving Record: Clean driving record and valid driver's license.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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