Technical Content Specialist

1 day ago


Phoenix, Arizona, United States Sunrise Systems Inc Full time
Job Title: Technical Writer

Join Sunrise Systems Inc as a Technical Writer to document processes, guides, FAQs, and other technical content related to the county's new permitting software.

Key Responsibilities:
  • Collaborate with the Flood Control District Process Improvement Supervisor to create high-quality documentation.
  • Write technical content for both technical and non-technical audiences.
  • Develop scripts for video tutorials and create engaging visual aids.
  • Test and update existing documentation to ensure accuracy and consistency.
  • Adhere to and update the in-house style guide to maintain a professional tone.
  • Design and create infographics, screenshot markups, and process maps to enhance documentation.
  • Develop end-user documentation, including user manuals, troubleshooting guides, and configuration guides.
  • Build and maintain user assistance infrastructure, including how-to sections, FAQs, and Help sections.
  • Update, edit, and proofread written materials to ensure accuracy and clarity.
  • Work closely with subject matter experts and configurators to ensure documentation meets their needs.
  • Collect user data to identify areas for documentation improvement.
About the Role:

This is a 04-month contract position that requires a strong technical writing background and excellent communication skills. The ideal candidate will have experience with documentation management, process improvement, and technical writing for both technical and non-technical audiences.

Requirements:
  • Strong technical writing skills and experience with documentation management.
  • Excellent communication and collaboration skills.
  • Ability to work independently and as part of a team.
  • Experience with process improvement and technical writing for both technical and non-technical audiences.
  • Strong analytical and problem-solving skills.
  • Ability to meet deadlines and work under pressure.
What We Offer:

As a Technical Writer at Sunrise Systems Inc, you will have the opportunity to work on a variety of projects, develop your skills, and contribute to the success of our team. We offer a competitive salary, benefits, and a dynamic work environment.



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