Technical Content Specialist
1 day ago
Join Sunrise Systems Inc as a Technical Writer to document processes, guides, FAQs, and other technical content related to the county's new permitting software.
Key Responsibilities:- Collaborate with the Flood Control District Process Improvement Supervisor to create high-quality documentation.
- Write technical content for both technical and non-technical audiences.
- Develop scripts for video tutorials and create engaging visual aids.
- Test and update existing documentation to ensure accuracy and consistency.
- Adhere to and update the in-house style guide to maintain a professional tone.
- Design and create infographics, screenshot markups, and process maps to enhance documentation.
- Develop end-user documentation, including user manuals, troubleshooting guides, and configuration guides.
- Build and maintain user assistance infrastructure, including how-to sections, FAQs, and Help sections.
- Update, edit, and proofread written materials to ensure accuracy and clarity.
- Work closely with subject matter experts and configurators to ensure documentation meets their needs.
- Collect user data to identify areas for documentation improvement.
This is a 04-month contract position that requires a strong technical writing background and excellent communication skills. The ideal candidate will have experience with documentation management, process improvement, and technical writing for both technical and non-technical audiences.
Requirements:- Strong technical writing skills and experience with documentation management.
- Excellent communication and collaboration skills.
- Ability to work independently and as part of a team.
- Experience with process improvement and technical writing for both technical and non-technical audiences.
- Strong analytical and problem-solving skills.
- Ability to meet deadlines and work under pressure.
As a Technical Writer at Sunrise Systems Inc, you will have the opportunity to work on a variety of projects, develop your skills, and contribute to the success of our team. We offer a competitive salary, benefits, and a dynamic work environment.
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