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Barista Team Member

2 months ago

Harrisburg, Pennsylvania, United States Books-A-Million Full time

About the Role:

We are seeking a skilled and enthusiastic Barista to join our team at Books-A-Million. As a Barista, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.

Key Responsibilities:

  • Prepare and serve a variety of coffee drinks, including espresso-based beverages and specialty drinks.
  • Operate cash register and process transactions accurately and efficiently.
  • Maintain a clean and organized workspace, including the cafe area and surrounding environment.
  • Provide excellent customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  • Work collaboratively with other team members to achieve sales goals and maintain a positive store environment.

Requirements:

  • Previous experience in a customer-facing role, preferably in a retail or food service environment.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to stand for long periods of time and lift up to 25 pounds, with or without assistance.

What We Offer:

  • A competitive hourly rate and opportunities for advancement.
  • A fun and dynamic work environment with a team-oriented culture.
  • Opportunities for professional growth and development.