Urology Clinic Receptionist

6 days ago


New Port Richey, Florida, United States Advanced Urology Institute LLC Full time

At Advanced Urology Institute LLC, we are seeking a highly skilled Patient Service Representative to join our team.

Job Description

We offer a competitive salary of $42,000 - $55,000 per year, depending on experience and qualifications.

The successful candidate will be responsible for providing exceptional customer service, ensuring the patient experience is exemplary, and coordinating clerical tasks in a professional and timely manner. This includes answering phone calls, greeting patients and visitors, scheduling appointments, registering new patients, collecting co-payments and insurance information, and scanning medical records into patient charts.

The ideal candidate will have excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations. They will also possess excellent verbal and written communication skills, proficient interpersonal relations skills, and basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).

Requirements
  • A minimum of 1-3 years' customer service experience is required, with experience in a medical office, specifically urology, preferred.
  • Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding is preferred.
  • Experience with Phreesia and/or Veradigm is also preferred, but not necessary.

In return, we offer a dynamic and supportive work environment, opportunities for growth and development, and a comprehensive benefits package.



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