Technical Operations Manager

6 days ago


Beaumont, Texas, United States Christus Health Full time

As a Senior Systems Analyst with Christus Health, you will have the opportunity to lead and coordinate efforts within designated focus areas. This senior-level position requires coordination and consistency across related teams.

Responsibilities:
  • Provide oversight for application support, including Incident, Problem, Request, and Change Management
  • Act as primary representation in phases of implementation, including build, configuration, testing, go-live support, and optimization
  • Demonstrate leadership for team members to provide strong, high-quality outcomes to end-users and stakeholders

This role requires expertise in application understanding, and you will apply your knowledge to help meet customer goals and outcomes. You will also inspire creative problem-solving beyond standard recommendations and practices.

You will work collaboratively with application and compliance teams to design system processes. Additionally, you will manage communication between application teams and facilitate cross-application work sessions.

A key aspect of this role is managing large and/or sensitive projects/requests throughout the project lifecycle. You will work closely with all team members to assign tasks, provide oversight, and guidance to lower-level staff.

This position may require travel to perform duties. Proactively planning projects and tasks across applications is also an essential part of this role.



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