EMT Behavioral Health Specialist

Job Title: EMT Behavioral Health

Falck Rocky Mountain is seeking a highly skilled and compassionate EMT Behavioral Health to join our team. As a key member of our emergency medical services team, you will play a vital role in providing high-quality patient care and support to individuals in need.

Job Summary:

The EMT Behavioral Health will respond to non-emergency 911 behavioral health requests as a co-responder with a Licensed Behavioral Professional in Aurora. You will provide advanced and basic life support as needed, and provide on-scene care and transport of clients to the appropriate facility.

Key Responsibilities:

• Provide quality patient care using advanced and basic life support skills, EMS protocols, mental health first aid/care, and transport orders.
• Safe lifting, transferring and maneuvering of patients in and out of ambulances, facilities, residences and other locations.
• Operating the vehicle in a safe manner at all times.
• Presenting yourself in a professional manner and displaying a good public image for the employee and Falck Rocky Mountain in accordance with company policy.
• Adhering to the policies and procedures of Falck Rocky Mountain, including the Falck Rocky Mountain Policy and Procedure Manual and local EMS protocols.
• Completing appropriate documentation in accordance with company policies and procedures.
• Completing all daily assignments proficiently, punctually and in accordance with the directives of the Operations Supervisor, General Manager and other management team members.
• Responding to instructions from dispatch center and driving specially equipped emergency vehicles to specified locations.
• Providing an environment and equipment conducive to safety for patients, family members, visitors, and employees, and in compliance with set precautions and approved standards. Assessing risks to patient safety.
• Maintaining vehicles and stations in a clean and presentable manner at all times. The employee shall strive to exceed Falck Rocky Mountain's expectations for cleanliness of the vehicles and stations.
• Maintaining communications equipment, medical equipment and supplies in accordance with applicable standards.
• Communicating effectively with patients, family members, medical personnel, Falck team members, and the general public in verbal and written form.
• Maintaining strict confidentiality of patient information, department operations, and proprietary information obtained during the course of employment with Falck Rocky Mountain. Due to the extremely sensitive nature of this position, this duty of strict confidentiality extends beyond the term of employment.

Requirements:

• Current, valid state issued driver license.
• Satisfactory driving record in accordance with the Falck USA Driving Policy.
• Other qualifications specific to the local operation and/or contract.
• Excellent communication and customer service skills.
• Ability to work cooperatively with other employees and medical agencies to provide the highest level of patient care.
• Ability to read and interpret all required documents and write required reports and correspondence.
• Physical ability to perform all tasks required in the performance of typical Paramedic duties including but not limited to bending/stooping, pushing, pulling, lifting at established weight requirements, climbing, working at heights, etc. (satisfactorily meet company physical assessments/tests).
• Strong interpersonal and communication skills with an ability to work effectively with a diverse range of individuals, teams, managers, supervisors, and external customers. Excellent ability to communicate and work cohesively across Department lines.
• Must have the ability to consistently deliver outstanding customer service to all internal and external customers.
• Strong organization skills and attentiveness to detail.
• Ability to maintain a professional manner and appearance at all times.
• Experience in emergency behavioral health care a plus.

Education Requirements:

• High school diploma or general education degree (GED)
• Current Colorado State Paramedic certification
• Current American Heart Association CPR for the Healthcare Provider card
• Current American Heart Association ACLS card
• Current American Heart Association PALS card
• Current PHTLS card preferred

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to lift, carry, and balance 100 pounds; ability to exert on a regular basis 50 pounds of force and at times up to 100 pounds.
• Ability to bend and stoop, ability to sit and stand for extended periods of time, possess hand-eye-foot coordination and color recognition, good manual dexterity, with the ability to perform all tasks related to Emergency Medical Services Duty.

Cognitive/Psychosocial Requirements:

The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Memorization, critical judgment, problem solving.
• Ability to remain calm in high stress situations and make good judgments, ability to be unaffected by loud noises, flashing lights and strobes.
• Simple and complex mathematic skills, reasoning.
• Logic, ethical judgment and reasoning, active listening skills, decision making, ability to communicate effectively in written and verbal formats, as well as via telephone and radio equipment.

Clinical Requirements:

The clinical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Providing Basic and/or Advanced Life Support care and transport while working as a member of an emergency medical team to patients while in adherence to the scope of practice, patient care procedures, protocols and medical direction according to their level of certification/licensure.
• Determining the nature and extent of illness or injury, magnitude of catastrophe, need for additional assistance, establishing and providing patient care by developing a patient care plan and performing skills within the scope of practice and according to patient care procedures, protocols and medical direction.
• Monitoring patient conditions and responses to care.
• Communicating with professional medical personnel interagency and at emergency and non-emergency treatment facilities.
• Obtaining instructions regarding further treatment from qualified personnel and arranging for reception of patients at treatment facilities.
• Completing patient care reports in accordance with documentation standards as required by Falck Rocky Mountain and other regulating agencies.
• Assists health care facilities and personnel to obtain and record information related to patients' vital statistics, circumstances of transport/emergency and the documentation of patient care provided.
• Acknowledges accountability for all patient care provided.
• May assist in controlling crowds, protecting valuables, or performing other duties while mitigating incidents.
• Maintains and continues to obtain at least the minimum prescribed continuing education required to keep your certification/licensure in the state.
• Attends mandatory minimum continuing medical education (CME) meetings as required by Colorado Department of Health Licensure Division.
• Attends mandatory crew meetings and other mandatory training events as prescribed and required by Falck Rocky Mountain or other regulating agencies.
• Experience in emergency behavioral health care a plus.

Equipment Operated:

The individual in this position must be familiar with using the following equipment to perform the essential functions of this job.

• Fax machine, copy machine, hole-punch, calculator, laminator, and computer.
• Printer, telephone.
• Watch/Clock, medical EMS equipment and supplies, radios and paging systems, transportation devices, computer/mobile data terminal.

Working Conditions:

The working environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Exposure to infectious organisms and agents, exposure to toxic chemicals.
• Physical and emotional stamina, heavy lifting and extrication in multiple scenarios.
• Ability to work as a team member with staff members and other agencies, legible documentation, sensory skills to differentiate clinical findings, visual and auditory acuity.

Environmental Conditions:

Except where appropriate and conducive to accomplishing the goals and objectives of a particular task (such as in an emergency situation) the Paramedic will work in a well-lighted area that is ventilated and is as physically and psychologically innocuous as possible under the conditions which exist at a particular time.

Because the essential function of the job of Paramedic may require exposure to hazardous materials as well as infectious waste, diseases, odors and other situations associated with health care, including but not limited to exposure to AIDS, HIV and Hepatitis B viruses involving Risk Classification Category 3, environmental conditions will fluctuate.

To be qualified for the position of Paramedic, an applicant/employee will have the ability to work in an environment conducive to caring for patients, with or without reasonable accommodation and without posing a direct threat to self or others.

The EMT Behavioral health regularly works in outside weather and is regularly exposed to wet or dry conditions, extreme cold and extreme heat.

The Paramedic frequently works near moving mechanical parts and is occasionally exposed to fumes or airborne particles (potential exposure to communicable diseases, blood-borne and airborne pathogens), toxic or caustic chemicals, risk of electrical shock, risk of radiation, and vibration.

The noise level in the work environment is moderately loud.

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