Intake Professional

1 week ago


Jamaica, New York, United States Neighborhood Association Full time
Job Description

The Intake Specialist will provide direct services to new clients, including intake, engagement, assessment, referral, advocacy, counseling, exit summaries, and follow-up. This role requires strong communication skills, organization, and the ability to maintain accurate records. The ideal candidate will be compassionate, patient, and able to work effectively with diverse groups.

Key Responsibilities:

  • Provide direct services to new clients, including intake, engagement, assessment, referral, advocacy, counseling, exit summaries, and follow-up.
  • Document all interactions with or on behalf of clients.
  • Maintain familiarity with program resources available on- and off-site.
  • Attend staff meetings and serve on committees as required.
  • Attend professional meetings, educational conferences, and in-service trainings.
  • Maintain current and accurate documentation, progress notes, and data tools both physically and electronically.
  • Maintain Confidentiality.
  • Maintain a professional appearance.
  • Time management and prioritization.
  • Interacting with other departmental staff.
  • Perform general clerical duties.
  • Develop and maintain good communication with other programs and units within the organization to facilitate inter-agency referrals.
  • Provide coverage for other areas as directed/needed.
  • Perform additional duties as assigned.

Professional/Personal Qualifications:

  • High School Diploma/General Equivalent Diploma.
  • Bilingual English/Spanish language fluency is preferred.
  • Strong oral and written communication, time management, and organizational skills are necessary.
  • Commitment to the mission of the Neighborhood Association, Inc.
  • Proven ability to work collaboratively well with diverse groups.
  • Proven ability to handle multiple tasks effectively under pressure.
  • Strong organizational skills, detail-oriented, and efficient.
  • Maturity, integrity, and sound judgment.

Salary Information:

We offer an estimated salary range of $45,000 - $60,000 per year, depending on experience.
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