New Client Advocate
1 week ago
We are seeking an experienced Intake Specialist to join our team at the Neighborhood Association. In this role, you will provide direct services to new clients, including intake, engagement, assessment, referral, advocacy, counseling, exit summaries, and follow-up. The ideal candidate will have excellent communication and organizational skills, as well as the ability to work effectively with diverse populations. If you are passionate about making a difference in your community, we encourage you to apply.
Key Responsibilities:
- Provide direct services to new clients, including intake, engagement, assessment, referral, advocacy, counseling, exit summaries, and follow-up.
- Document all interactions with or on behalf of clients.
- Maintain familiarity with program resources available on- and off-site.
- Attend staff meetings and serve on committees as required.
- Attend professional meetings, educational conferences, and in-service trainings.
- Maintain current and accurate documentation, progress notes, and data tools both physically and electronically.
- Maintain Confidentiality.
- Maintain a professional appearance.
- Time management and prioritization.
- Interacting with other departmental staff.
- Perform general clerical duties.
- Develop and maintain good communication with other programs and units within the organization to facilitate inter-agency referrals.
- Provide coverage for other areas as directed/needed.
- Perform additional duties as assigned.
Required Skills and Qualifications:
To be successful in this role, you will need:
- A high school diploma or equivalent.
- At least 2 years of experience working in social services or a related field.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in MS Office and electronic record-keeping systems.
Salary Information:
We offer an estimated salary range of $40,000 - $55,000 per year, depending on experience.
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