Therapeutic Residential Program Manager
2 weeks ago
As a Residential Program Manager at Transitional Center Inc., you will oversee the daily operations of our 48-bed, residential facility, providing a safe and structured environment for young men aged 12-19. Your goal will be to build self-esteem, teach individual accountability, and promote positive behavior interactions, interventions, and supports.
Key Responsibilities:
- Supervise a team of administrative employees, ensuring the overall direction, coordination, and maintenance of service delivery.
- Interview, hire, and train employees, planning, budgeting, assigning, and directing work.
- Appraise performance, reward, and discipline employees, addressing complaints and resolving problems.
- Ensure staff accountability to the Chief of Operations (COO).
Requirements:
- Bachelor's Degree in a human services field.
- Master's Degree Preferred.
- 2 years of verifiable successful experience working as a supervisor or director in a therapeutic residential facility.
- Therapeutic Crisis Intervention (Train the Trainer) Certificate Preferred.
Skills and Competency Requirements:
- Deep knowledge of Illinois DCFS licensing and program requirements and rules.
- Demonstrated competency with skills and abilities to work successfully with the challenging behaviors of supported individuals.
- Demonstrated capacity to be an appropriate role model, including exhibiting mature behavior and making appropriate decisions.
- Must demonstrate a working knowledge of Positive Behavior Support and values that align with the organization.
- Be able to speak, read, and write the English language at a level of proficiency to satisfactorily carry out the essential job duties and functions included in this job description.
- The ability to work with various people having various backgrounds and educational levels.
- Have strong interpersonal skills.
- Must satisfactorily complete: DCFS Criminal background check, FBI background check, drug screening, sex offender registry check, copy of education transcripts and licensure.
- 3 professional references.
- Technology competence includes, but is not limited to: Voicemail, Word software, Basic computer functions, Printing, texting, scanning.
TCI Background Requirements:
- DCFS Criminal Background Check.
- FBI Background Check.
- Drug Screening.
- Sex Offender Registry Check.
- Verification of CPI Trainer Training.
Required Technology Competency:
Voicemail, Computer, printer, texting, Copier, Smart Board, IPAD, Fax, Quick Books, projector, Microsoft word, assessment software, excel and all TCI software.
Position Summary:
This is a supervisory position responsible for managing a team of administrative employees, overseeing daily operations, and ensuring staff accountability to the Chief of Operations (COO).
Working at Transitional Center Inc.:
TCI provides a supportive culture where everything we do fosters our belief that our youth can redeem themselves and turn their past attitudes, beliefs, and behaviors into positive, productive, and life-long successes. All staff and youth are expected to respect the right and dignity of each other at all times. We recognize and respect everyone's individuality and diversity. All staff are expected to positively work with youth and staff.
Application Information:
If interested, please send a letter of interest and email resume to Attention: Matthew Hebron (Chief Financial Officer).
Job Type: Full-time.
Pay: $86,000-96,000 per year.
Benefits:
- Health insurance.
- Relocation assistance.
Schedule:
- 8 hour shift.
- Day shift.
- Evening shift.
- Night shift.
- On call.
- Overnight shift.
- Weekend availability.
Supplemental pay types:
- Bonus pay.
Ability to commute/relocate:
- East Saint Louis, IL 62203: Reliably commute or planning to relocate before starting work (Required).
Education:
- Bachelor's (Required).
Experience:
- Supervising: 2 years (Required).
- Therapeutic Residential: 4 years (Preferred).
Work Location: In person.
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