Director of Operational Excellence

3 days ago


Granite Falls, Washington, United States Volarify Full time

About Volarify

Volarify is a forward-thinking property restoration company committed to delivering exceptional service and driving operational innovation.

As Director of Operations, you will partner with the COO to create and implement strategies that enhance the company's operational efficiency and drive business growth.

Salary Estimate: $130,000 - $160,000 per year

Job Description:

Operational Role
  • Process Improvement: Refine and establish procedures to increase productivity and service quality across departments.
  • Team Management: Foster a collaborative work environment and provide coaching and development opportunities to team members.
  • Client Relations: Partner with the sales team to ensure client needs are exceeded and assist in resolving escalated client concerns.
Responsibilities
  • Financial Oversight: Maintain operational budgets and ensure compliance with local, state, and federal regulations.
  • Project Management: Coordinate closely with department leads to ensure projects are completed on schedule, within budget, and to quality standards.
  • Culture Development: Develop and sustain relationships with major clients and continually seek ways to enhance service offerings.


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