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Ortho Treatment Coordinator

2 months ago

Grand Rapids, Michigan, United States Gentle Dental Full time

About Gentle Dental

Gentle Dental is a leading provider of orthodontic care, dedicated to delivering exceptional patient experiences. As an Ortho Treatment Coordinator, you will play a vital role in managing patients through their treatment journey.

Key Responsibilities:

  • Communicate treatment plans and options to patients, ensuring clear understanding and satisfaction
  • Manage front office operations, including scheduling, billing, and patient records
  • Collaborate with dental professionals to ensure seamless patient care
  • Provide exceptional customer service, responding to patient inquiries and concerns

Requirements:

  • Minimum 1-2 years of front office experience in a medical environment
  • Computer literacy, with experience in QSI a plus
  • Bilingualism an advantage
  • Previous experience presenting treatment plans and discussing service costs preferred

What We Offer:

  • Competitive pay and comprehensive benefits package
  • Opportunity to work in a dynamic, patient-centered environment
  • Professional growth and development opportunities