Shift Lead

8 hours ago


Chicago, Illinois, United States Banfield Full time
Job Title: Shift Lead

At Banfield Pet Hospital, we're committed to delivering exceptional care to our furry friends and their human families. As a Shift Lead, you'll play a vital role in ensuring our hospitals run smoothly and efficiently, providing a positive experience for both our clients and associates.

Key Responsibilities:
  • Provide leadership and guidance to our veterinary assistants and technicians, ensuring they have the support and resources needed to deliver high-quality care.
  • Assist with hospital operations, including scheduling, inventory management, and maintaining a clean and safe environment.
  • Collaborate with our practice managers to develop and implement strategies to improve productivity, client satisfaction, and associate engagement.
  • Communicate effectively with clients, associates, and hospital leadership to ensure seamless operations and resolve any issues that may arise.
  • Stay up-to-date on Banfield's policies, procedures, and best practices to ensure compliance and excellence in all aspects of our operations.
Requirements:
  • Associate's degree or veterinary technician certification/licensure preferred.
  • Two years of experience in a healthcare or veterinary setting, with six months of experience at Banfield preferred.
  • Prior supervisory experience a plus.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and supportive work environment.
  • The chance to make a real difference in the lives of pets and their families.

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