Front Desk Operations Manager

2 weeks ago


Ketchum, Idaho, United States Limelight Hotels Full time
Job Overview

Limelight Hotels is seeking a highly skilled and experienced Front Desk Manager to lead our front office team. As a key member of our management team, you will be responsible for providing exceptional customer service, ensuring seamless check-in and check-out processes, and maintaining a high level of efficiency in our hotel operations.

The successful candidate will have at least 1 year of management experience and 3 years of front desk experience, with a strong background in customer service and conflict resolution. They will also possess excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment.

Salary Information

The estimated annual salary for this position is $67,000-$72,000, depending on experience.

Key Responsibilities
  • Lead the front office team to ensure exceptional customer service and efficient hotel operations.
  • Train and develop staff members to enhance their skills and knowledge.
  • Manage daily hotel operations, including check-in, check-out, and room assignments.
  • Develop and implement policies and procedures to improve hotel performance.
  • Collaborate with other departments to ensure seamless communication and coordination.
Benefits

This full-time position offers a range of benefits, including:

  • Health, dental, and vision insurance programs.
  • Flexible spending account programs.
  • Life insurance programs.
  • 401(k) savings plan.
  • Employee ski pass and dependent ski passes.


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