Housekeeping Attendant
2 weeks ago
Compensation Type:
Hourly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management firm recognized for its innovative approach within the industry.
Highgate is a prominent player in U.S.gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, with a rapidly growing footprint in Europe, Latin America, and the Caribbean.
Highgate's diverse portfolio of global properties represents an aggregate asset value exceeding $20 billion and generates over $5 billion in cumulative revenues.The company offers expert guidance throughout all phases of the hospitality property cycle, from planning and development to recapitalization or disposition.
Highgate possesses the creativity and capacity to develop tailored hotel brands and employs industry-leading proprietary revenue management tools that identify and forecast evolving market dynamics to enhance performance and maximize asset value.
With an executive team comprising some of the industry's most seasoned hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands.
Highgate maintains corporate offices in London, New York, Dallas, and Seattle.Location:
Courtyard Phoenix Mesa Gateway Airport Overview: The Room Care Associate is tasked with ensuring clean and appealing guest accommodations while delivering attentive, courteous, and efficient service to all patrons.
Responsibilities:
1. Diligently clean guest accommodations in accordance with established standards.
2. Complete all pre-cleaning tasks, including but not limited to, preparing guest supplies, cleaning materials, and linens for housekeeping cart setup.
3. Remove all waste and soiled linens from guest rooms and corridors.
4. Maintain cleanliness in all hallways, public spaces, and storage areas.
5. Restock housekeeping cleaning cart for the following day's use.
6. Refill chemical containers as necessary.
7. Report any missing items from rooms (e.g., irons, boards, hair dryers) to the Housekeeping Supervisor/Manager.
8. Immediately report any maintenance issues to the Housekeeping Supervisor/Manager.
9. Handle Lost and Found items according to established procedures.
10. Ensure overall guest satisfaction.
Qualifications:
A High School diploma or equivalent and/or experience in a hotel or related field is preferred.
Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
Ability to stand for the entire duration of the shift.Must possess effective communication skills, both verbal and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
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