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Overhead Crane Service Technician

2 months ago


Detroit, Michigan, United States Ace Industries, Inc. Full time
Job Overview

Division: 146 - DET-SVC

Position: Overhead Crane Service Technician

Reports To: Branch Manager

Employee Type: Full-time

Compensation: $25.00-$40.00 per hour

Key Responsibilities:
  • Diagnose, repair, and assess overhead cranes and hoisting equipment.
  • Conduct routine preventive maintenance on machinery.
  • Assist clients by effectively communicating with both customers and office personnel to address equipment repairs.
  • Assess and recommend necessary repairs for client equipment.
  • Foster strong relationships with clients by addressing concerns, identifying solutions, and suggesting enhancements.
  • Service overhead crane systems through quality installations, OSHA/ANSI equivalent inspections, warranty work documentation, troubleshooting, preventive maintenance, and responding to service requests.
  • Record service and installation activities through detailed forms, reports, and inspection checklists.
  • Build and maintain customer trust by ensuring prompt responses, keeping clients informed of issues, and completing tasks efficiently.
  • Exhibit professionalism in presentation, punctuality, appearance, and organization across all responsibilities.
Required Skills and Qualifications:
  • Ability to perform under pressure and meet deadlines.
  • Capability to work independently.
  • Proficient in fabricating and welding structures.
  • Skilled in conducting inspections according to OSHA/ANSI standards.
  • Adept at troubleshooting electrical systems.
  • Experience in assembling and repairing complex machinery.
  • Strong communication abilities.
  • Comfortable working at heights.
  • Willingness to travel as required.
  • Commitment to safety practices.
  • Ability to maintain confidentiality.
  • Driven by quality and results.
  • Possess a good driving record.
Equipment Utilized:

Hand tools, power tools, lifting equipment, material handling devices, fabrication tools, electrical testing instruments, surveying equipment, and personal protective gear including ear plugs, steel-toed footwear, gloves, safety glasses, lanyards, and harnesses.

Company Overview

Ace Industries, Inc., established in 1932, stands as one of the largest and most versatile distributors, manufacturers, and service providers of overhead cranes and hoists in the United States. With fully stocked warehouses, service centers, and sales offices across 25 locations nationwide, Ace Industries offers a comprehensive range of material handling products through its e-commerce platform. This includes technical resources that enable users to source repair parts and accessories essential for maintaining critical infrastructure equipment.