Digital Education Specialist

3 weeks ago


Cleveland, Ohio, United States Ashbury Community Services Inc Full time

The Ashbury Community Services Inc is seeking a qualified Digital Education Specialist to join our team. As a Digital Education Specialist, you will be responsible for providing individualized or small group assistance to program participants who need affordable home internet service, internet-capable devices, and/or basic digital literacy training and tech support.

In this role, you will also be responsible for monitoring the ASC3 Hotline for Internet Information and Digital Navigator Google Voice account, answering and forwarding questions regarding computer and internet connectivity.

The estimated salary for this position is $17-$22 per hour depending on experience and education.

You will have the opportunity to develop relationships with community members by providing 1-on-1 attention, over multiple sessions, if necessary. Additionally, you will travel to various training and support sites as required.

  • Required Skills and Qualifications:
  • Excellent telephone, online, and in-person communication skills.
  • Ability to work and establish trust with diverse client populations.
  • Proficient in Microsoft apps, Google apps, Zoom, and other virtual platforms.


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