Service Support Associate

3 weeks ago


McAllen, Texas, United States Dave & Buster Full time
Job Title: Service Support Associate

Job Summary: We are seeking a highly motivated and friendly Service Support Associate to join our team at Dave & Buster's. As a Service Support Associate, you will be responsible for maintaining area cleanliness, providing necessary support to ensure fast, friendly, and accommodating service, and assisting Bartender, Cocktail Staff, and Wait Staff as needed.

Responsibilities:

* Maintain area cleanliness and organization
* Provide excellent customer service and support to Guests
* Assist Bartender, Cocktail Staff, and Wait Staff as needed
* Perform opening and closing responsibilities, including party breakdown and duties
* Restock and prepare supplies for shift change and close
* Ensure food is properly garnished prior to serving Guests
* Follow all tray procedures to minimize loss and ensure food is delivered timely and correctly
* Bus and reset tables
* Deliver food to tables and ensure Guests have everything they need
* Offer assistance to Guests by clearing away dishes and glassware and refilling beverages
* Assist in party setup
* Maintain cleanliness of restrooms, including restocking of supplies
* Clean high chairs and booster chairs
* Assist other Team members as needed or when business dictates

Requirements:

* Must be at least 16 years of age
* Restaurant and/or bar experience preferred but not required
* Must demonstrate ability to clearly communicate with Guests and other Team members

Work Environment:

* Work in a fast-paced environment with distracting conditions
* Read and write handwritten notes
* Lift and carry up to 30 pounds
* Move about facility and stand for long periods of time
* Walk or stand 100% of shift

Compensation:

* Compensation is from $2.13 - $7 per hour

Equal Opportunity Employer:

Dave & Buster's is an equal opportunity employer and participates in E-Verify in states where required.
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