Commercial Operations Director

3 weeks ago


Houston, Texas, United States Ambassador Services LLC Full time
Job Title: Commercial Operations Director

Company Overview: Ambassadors are professional commercial facility maintenance providers offering comprehensive services, including janitorial cleaning, landscaping, and grounds maintenance. Our goal is to provide exceptional service quality and excellent customer satisfaction.

Salary Range: $80,000 - $110,000 per year, depending on experience and qualifications. This estimate is based on industry standards and job market conditions in the location of this position.

Responsibilities and Key Deliverables:
  • Manage overall operations for commercial facilities, focusing on efficient and effective management of labor, productivity, quality control, and safety measures.
  • Ensure safe and efficient operations by implementing regulatory compliance, risk assessment, and mitigation strategies.
  • Serve as a company representative on regulatory issues and enhance operational procedures through continuous improvement initiatives.
  • Direct supervisory responsibilities in accordance with company policies and applicable laws, ensuring adherence to established standards.

Key Responsibilities Include:
  • Total knowledge of company services and products, maintaining strong relationships with key clients.
  • Recruit, select, train, assign, schedule, coach, counsel, and discipline employees, fostering a positive work environment.
  • Responsible for customer satisfaction and retention through proactive issue resolution and tailored solutions.
  • Collaborate closely with management to set and implement policies, procedures, and systems, promoting seamless operations.
  • Maintain accurate records, ensuring inventory data integrity and reducing sub-rental expenses through strategic purchasing.

Requirements:
  • Bachelor's degree in Business Administration, Operations Management, or related field.
  • Proven track record of successful operations management in a commercial setting.
  • Extensive experience in employee supervision, training, and development.
  • Strong analytical skills, leveraging data insights to inform decision-making.
  • Excellent communication, interpersonal, and problem-solving abilities.
  • Familiarity with OSHA regulations and compliance best practices.


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