Veterinary Medical Director

3 weeks ago

San Jose, California, United States Petco Full time

Company Overview

Petco Animal Supplies, Inc. is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners.

We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers, and two support centers.

Salary

The estimated annual salary for this position is $173,360.

Job Description

Hospital Medical Leader Job Summary

The Hospital Medical Leader will lead the hospital veterinary team in providing excellent veterinary care to our Vetco Total Care full-service hospital patients while offering phenomenal customer care to their owners.

Key Responsibilities:

  • Lead hospital veterinarian team.
  • Partner with Hospital Office Manager to provide cohesive and collaborative leadership to the entire hospital team.
  • Mentor and coach hospital veterinarians to drive continuous improvement in clinical skills, client communication, team collaboration, and standard of care.
  • Hold responsibility for driving hospital commitment to medical quality, including compliance with Petco Medical SOPs and all applicable laws and regulations.
  • Conduct veterinarian candidate interviewing and onboarding.
  • Create veterinarian schedule, identify potential gaps, and partner with Hospital Office Manager and field leadership to correct.
  • Closely monitor hospital performance, and in partnership with HOM and field leadership, identify areas of opportunity to drive business results through exceptional quality of care and client communication.
  • Review P&L monthly reporting, and partner with HOM and field Leadership to increase revenue growth and exceed financial targets set by finance team through ensuring a high level of both quality and efficiency.
  • Conduct regular review of hospital electronic medical records regarding patient decisions and provide feedback and direction to hospital veterinarians as a means to elevate patient care.
  • Ensure all client concerns and reportable incidents are addressed swiftly, partner with the Hospital Office Manager and field leadership in appropriate resolution.
  • Maintain and be responsible for ordering, inventory, recording, and reporting of all controlled substances and keep hospital in compliance with state and federal DEA regulations.
  • Promote a strong culture of safety for team, clients, and patients.
  • Partner with Hospital Office Manager for hospital radiation safety training and compliance.
  • Provide excellent patient care by performing physical examinations, diagnosing and treating diseases, and providing preventive care according to patient signalment, lifestyle, and environment.
  • Utilize a problem-based approach that includes developing a complete problem list for every patient examined, a complete list of differential diagnoses for each problem identified, a complete diagnostic plan, and appropriate treatments based on interpretation of diagnostic test results leading to confirmed or suspected diagnoses.
  • Document all patient observations, findings of exams and diagnostics, treatments, and medications, client interactions, and tentative and confirmed diagnoses in the medical record in a concise and detailed fashion, according to practice convention.
  • Perform routine and complex surgical procedures, including spays/neuters, exploratory laparotomy, and mass removals.
  • Perform routine and complex dental procedures, including full dental examination, evaluation of dental radiographs, as well as simple and complex extractions and oral surgical procedures.
  • Develop treatment plans for patients undergoing daytime hospitalization utilizing a complete problem-based assessment. Transition patients to overnight care as needed and communicate effectively with referral hospitals and clients to ensure continuity of patient care.

Required Skills and Qualifications

  • Doctor of Veterinary Medicine or equivalent degree from an AVMA-accredited veterinary school.
  • 1-3 years minimum of clinical veterinary experience.
  • Experience mentoring and coaching veterinarians preferred.
  • Active licensure as a veterinarian without contingencies in the state in which the hospital is located or ability to obtain by start date.
  • Current DEA license.
  • Current Controlled Substance License, if applicable, in state in which the hospital is located or ability to obtain by start date.
  • USDA Category I (minimum) Accreditation or completion within two months of hire date.
  • Strong skills performing anesthesia and routine surgeries, including canine and feline spays, neuters, mass removals, and dental cleanings.
  • Excellent written and verbal communication skills.
  • Compassionate and sympathetic, able to maintain a professional attitude and demeanor during emotional and stressful situations.
  • Telephone and computer skills.
  • A team player willing to learn new techniques and treatments, offer creative ideas, and accept change.

Benefits

Petco offers a comprehensive benefits package, including health and financial benefits, 401(k), incentives, and paid time off.

Others

This position requires a Doctor of Veterinary Medicine or equivalent degree from an AVMA-accredited veterinary school and 1-3 years minimum of clinical veterinary experience.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

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