Veterinary Medical Support Specialist

1 day ago


San Francisco, California, United States Ocean Avenue Veterinary Practice Full time
Job Summary

We are seeking a highly skilled and experienced Veterinary Receptionist to join our team at Ocean Avenue Veterinary Practice. This is a full-time position that requires excellent customer service skills, multitasking abilities, and attention to detail.

About the Role

This role involves managing phone lines, handling client inquiries, and providing administrative support to our veterinary team. The successful candidate will be able to work well under pressure, prioritize tasks effectively, and maintain accuracy in their work.

Responsibilities
  • Manage 8 phone lines and respond to client inquiries in a timely and professional manner
  • Process payments, handle billing, and manage cash transactions
  • Download requisitions, medical records, and other documents as required
  • Assist with data entry, maintenance of patient records, and general administrative duties
  • Provide exceptional customer service to clients, ensuring their needs are met and exceeded
Requirements
  • High school diploma or equivalent required; experience in a veterinary setting an asset
  • Excellent communication and interpersonal skills
  • Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment
  • Accuracy and attention to detail when handling financial transactions and client information
  • Availability to work weekends and flexible schedule as required
Benefits
  • A competitive salary range of $45,000 - $55,000 per year, depending on experience
  • A comprehensive benefits package, including health insurance, long-term disability, and pet benefits
  • The opportunity for career advancement and cross-training within our practice


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