Pharmacy Support Specialist

4 days ago


Grapevine, Texas, United States Liberty Software Full time

**Job Title:** Pharmacy Support Specialist

 

We are seeking a skilled Pharmacy Support Specialist to join our Client Services team at Liberty Software. As a key member of our team, you will be responsible for providing exceptional customer service to our pharmacy clients, resolving issues, and escalating concerns when necessary.

 

**About the Role:

  • Act as the first point of contact for incoming calls and tickets from pharmacy clients
  • Assist with and correct issues that pharmacy customers report
  • Escalate calls appropriately to Technical Team or Account Management team when necessary

 

**Requirements:

  • At least two years of retail pharmacy/pharmacy technician or call center experience required, with three to five years being preferred
  • Certified Pharmacy Technician certification a plus
  • Independent pharmacy knowledge a plus

 

The salary for this role is $ $45,000 - $65,000 per year, depending on experience, and is based on the location in Grapevine, TX. Our comprehensive benefits package includes 100% paid medical and life insurance, fully vested 401K matching, generous PTO plan, and more. We are an equal opportunities employer and welcome applications from all qualified candidates.



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