Tax Service Representative
3 weeks ago
H&R Block is a company that values people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We believe in a connected culture, valuing diversity and inclusion, and making everyone feel like they belong.
A Typical DayAs a Client Service Professional/Receptionist, you will be helping others, which means you will see the impact of your work firsthand. You will inspire people to make confident, informed decisions about their lives, careers, and money, building client relationships that will grow stronger each year.
Responsibilities- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients how they would like to be scheduled
- Help to ensure all clients' needs have been met during service both in person, over the phone or virtually
- Maintain office cleanliness and organization of resources with team members
- Other duties as assigned
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficient with the ability to use Microsoft Office
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
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