Product Manager

3 days ago

Phoenix, Arizona, United States OneAZ Credit Union Full time
Job Title: Product Manager

At OneAZ Credit Union, we're seeking a highly skilled Product Manager to join our team. As a key partner in our organization, you'll be responsible for driving business product and service innovation based on consumer demand, overseeing product life cycle planning, and managing product performance.

Key Responsibilities:
  • Analyze market data to derive actionable insights regarding consumer demand, propensities, expectations, and trends.
  • Ensure product and service offerings align with consumer demand and propensities by conducting primary and secondary research.
  • Coordinate development and implementation of pilot programs and test & learn initiatives related to products and services.
  • Work closely with Marketing, Risk, IT, Operations, and Education & Learning on go-to-market strategies, product campaigns and promotions, and target audience /product outreach.
  • Lead implementation of product initiatives; manage life cycle plans for products and services.
  • Coordinate with Data Analytics team to build reporting to support all aspects of member and product management including segment/product profitability, marketing/campaign return on investment, credit risk parameters and performance, usage & retention, etc.
  • Proactively monitor segment and product performance and recommend adjustments to growth strategies, risk parameters, and execution efforts based on results and trending.
  • Conduct regular pricing and fee analysis for all business products and recommend updates in alignment with corporate credit union strategies.
  • Assess potential impact of changes in external or internal forces, monitor and detect potential opportunities or threats to product lines.
  • Manage third-party relationships jointly with Operations; recommend strategic partnerships that best align with corporate priorities.
  • Develop and execute comprehensive segment strategies in conjunction with Director of Segment Insights & Product Management.
  • Promote a culture of collaboration and data-driven decisions.
  • Stay current on market trends, competitor analysis, regulatory changes, and industry benchmarks.
Requirements:
  • High School Diploma Required
  • Bachelor's Degree Required
  • Master's Degree Preferred
Experience:
  • 5 to 8 years of similar or related experience in product management, financial services, lending/retail banking, and data analytics required.
Knowledge, Skills and Abilities:
  • Strong business and financial acumen
  • Analytical with an aptitude for problem-solving, collaboration, and innovation.
  • Execution excellence: Agile/Lean/SAFE experience preferred
  • Expertise in data analysis and interpretation with forward-thinking abilities
  • Credit training or underwriting experience preferred
  • Experience with interactive data visualization software (e.g., Power BI, Tableau)
  • Excellent communication skills
Why OneAZ Credit Union?

We're proud to be an equal opportunity employer and value diversity. We offer robust benefits, including low-cost medical, dental, and vision plans, gym reimbursement, paid parental leave, generous personal days and vacation time, and an award-winning 401(k) program. Take a look at our career page for detailed benefit information: www.oneazcu.com/about/careers

Candidates for this position will be required to sign an authorization for OneAZ to conduct a credit and criminal background check, pursuant to procedures in the Fair Credit Reporting Act and any other applicable laws.

Ensures compliance with applicable policies, laws, and regulations, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) compliance, USA Patriot Act, and Office of Foreign Assets Control (OFAC).

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