Customer Service Operations Coordinator

2 weeks ago


Lakeville, Minnesota, United States Post Consumer Brands Full time

We are seeking a Customer Operations Specialist at Post Consumer Brands.

Key Responsibilities:

  • Oversee customer order management utilizing JD Edwards (ERP system).
  • Facilitate EDI order processing or manually input orders into the system.
  • Ensure compliance with Post Consumer Brands' order standards, pricing, and promotional accuracy through collaboration with internal teams and customers.
  • Resolve order-related issues promptly to align with the customer's desired delivery schedule.
  • Act as the primary liaison for all order fulfillment inquiries, fostering strong relationships between Post Consumer Brands and its customers.
  • Engage with customers and internal stakeholders to identify potential service risks and opportunities for improvement.
  • Collaborate with Accounts Receivable to analyze customer deductions and minimize penalties.
  • Work with the Credit department to guarantee timely order processing and effective communication with customers.
  • Conduct root cause analysis on service disruptions and implement corrective measures.
  • Accurately process Credit/Debit memos.
  • Participate in problem-solving initiatives aimed at enhancing supply chain operations.
  • Document standard operating procedures within the Customer Operations department and strive for continuous improvement.
  • Lead or contribute to initiatives focused on cost reduction.

Qualifications:

  • Education: A four-year degree is preferred, ideally in Supply Chain, Business, or a related discipline.
  • Experience: 1-3 years in a Customer Operations or Sales capacity, preferably within a manufacturing context.

Additional Attributes:

  • Exceptional written and verbal communication skills, with the ability to manage conflicts and convey information across various functions.
  • Proficient in handling multiple priorities effectively.
  • Comprehensive understanding of Supply Chain, Customer Order Fulfillment, Logistics, and Sales Operations.
  • Ability to collaborate within a team environment and provide support to colleagues.
  • Proficient in Microsoft Office applications.
  • Core Competencies:
    • Critical Thinking: Ability to gather and analyze information to identify problems and opportunities.
    • Team Collaboration: Build relationships and work effectively within and across teams.
    • Influence: Create opportunities to impact decisions and plans.
    • Results Orientation: Act decisively to address critical issues and capitalize on opportunities.
    • Execution Management: Focus on key elements that drive the success of Post Consumer Brands.


  • Lakeville, Minnesota, United States Post Consumer Brands Full time

    Position Overview:We are seeking a dedicated Customer Operations Specialist at Post Consumer Brands.Key Responsibilities:Oversee customer order processing utilizing JD Edwards (ERP system).Handle EDI orders or manually input orders into the system.Ensure orders comply with Post Consumer Brands' guidelines, verifying pricing and promotions through...


  • Lakeville, Minnesota, United States Post Consumer Brands Full time

    Position Overview:We are seeking a dedicated Customer Operations Specialist at Post Consumer Brands.Key Responsibilities:Oversee customer order processing utilizing JD Edwards (ERP system).Handle EDI orders or manually input orders into the system as necessary.Ensure orders comply with Post Consumer Brands' guidelines, verifying pricing and promotions...


  • Lakeville, Minnesota, United States Post Consumer Brands Full time

    Company Overview:Post Consumer Brands, a subsidiary of Post Holdings, Inc., is headquartered in Lakeville, Minnesota. We are committed to offering a wide range of delicious food options that cater to various tastes and budgets. Our portfolio features well-known brands such as Honey Bunches of Oats, PEBBLES, Grape-Nuts, Malt-O-Meal cereal, and Peter Pan...


  • Lakeville, Minnesota, United States i-Health Inc Full time

    Job SummaryWe are seeking a highly organized and customer-focused Patient Services Coordinator to join our team at i-Health Inc. As a key member of our administrative staff, you will be responsible for ensuring seamless patient registration and check-in processes, while providing exceptional customer service and support to our patients and staff.Key...


  • Lakeville, Minnesota, United States Fleet Farm Full time

    Fleet Farm - Logistics Team LeadAre you enthusiastic about delivering outstanding customer service, guiding a team, and optimizing workflows to guarantee an exceptional experience for customers? If you possess a welcoming attitude and enjoy interacting with others, this position may be ideal for you.The Logistics Team Lead will manage the breakdown,...


  • Lakeville, Minnesota, United States Goodwill-Easter Seals of Minnesota Full time

    Job Summary:This position is responsible for delivering exceptional customer experiences at the point of sale. As a key member of the Goodwill-Easter Seals of Minnesota team, you will be responsible for providing fast, friendly, and accurate transactions, while maintaining a positive and welcoming environment for customers.Key Responsibilities:Provide...


  • Lakeville, Minnesota, United States Allina Health Full time

    Job SummaryAllina Health is a leading healthcare organization that prioritizes patient-centered care. We are seeking a skilled Surgical Care Coordinator to join our team. As a key member of our clinical operations team, you will play a vital role in ensuring the smooth delivery of patient care.Key ResponsibilitiesScheduling and CoordinationCoordinate patient...


  • Lakeville, Minnesota, United States Lutheran Social Service of Minnesota Full time

    Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an Alive Workplace (Supportive, Positive and Fun) and careers...


  • Lakeville, Minnesota, United States Lakeville Area Schools Full time

    About the RoleThe Custodial Services Supervisor Assistant will play a vital role in supporting the Custodial Services Supervisor in managing the district's custodial staff. This position requires a detail-oriented individual who can perform administrative tasks, staff planning, and ensure a pleasant and safe environment for staff, students, and visitors.Key...


  • Lakeville, Minnesota, United States Apple Autos Full time

    Position: Automotive Customer Service SpecialistCompany: Apple Autos (Recognized as a Top Workplace in Minnesota)Compensation: $72,000 - $150,000.00Are you seeking a workplace that values you and your family, inspires you to make a positive impact, and supports your ongoing journey? Look no further than Apple Autos.Apple Autos is a multi-brand automotive...


  • Lakeville, Minnesota, United States Citizens Bank Minnesota Full time

    Job Summary:Citizens Bank Minnesota is seeking a highly skilled and customer-focused Customer Service Representative/Teller to join our team. As a key member of our Lakeville Branch, you will be responsible for delivering exceptional customer experiences, processing daily financial transactions, and promoting our products and services.Key...


  • Lakeville, Minnesota, United States Citizens Bank Minnesota Full time

    Job Summary:Citizens Bank Minnesota is seeking a highly skilled and customer-focused Customer Service Representative/Teller to join our team. As a key member of our Lakeville Branch, you will be responsible for delivering exceptional customer experiences, processing daily financial transactions, and promoting our products and services.Key...


  • Lakeville, Minnesota, United States Citizens Bank Minnesota Full time

    Job Summary:Citizens Bank Minnesota is seeking a highly skilled and customer-focused Customer Service Representative/Teller to join our team. As a key member of our Lakeville Branch, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our clients.Key Responsibilities:Process daily financial transactions...


  • Lakeville, Minnesota, United States compcareclinics Full time

    **Job Summary**We are seeking a highly skilled and experienced Front Desk Receptionist to join our team at Compcare Urgent Care in Lakeville, Minnesota.**Responsibilities**As a Front Desk Receptionist, you will be responsible for:Providing exceptional customer service to patients and visitorsScheduling appointments and managing patient flowAnswering phone...


  • Lakeville, Minnesota, United States Tory Hill LLC Full time

    About the Role:The Catering Services Worker supports the event operations team in running successful catering orders and events within the location. This role requires a high level of independence and ability to work with limited supervision.Key Responsibilities:Support the event operations team in setting up, transporting, and serving guests during...


  • Lakeville, Minnesota, United States Interstate Companies Inc Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Warehouse Operations Associate to join our team at Interstate Companies Inc. As a key member of our operations team, you will play a critical role in ensuring the smooth flow of goods and materials within our warehouse.Key ResponsibilitiesInventory Management: Accurately receive, store, and...


  • Lakeville, Minnesota, United States Compeer Financial Full time

    Position Overview: Compeer Financial is on the lookout for dedicated, innovative, and collaborative individuals to join our esteemed workplace culture. This role primarily focuses on providing daily administrative and project coordination support for the Facilities team, while also engaging with Office Ambassadors and vendors as necessary. The selected...


  • Lakeville, Minnesota, United States Frandsen Bank Full time

    Job SummaryFrandsen Bank is seeking a highly skilled and customer-focused Universal Banker to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving business growth.Key ResponsibilitiesCustomer Service: Provide professional and courteous...


  • Lakeville, Minnesota, United States FedEx Freight Full time

    Starting Rate: $19.04Shift: 5:00PM - 10:00PMPOSITION OVERVIEW:Responsible for handling the needs of customers, processing documentation that accompanies the movement of freight, and performing other administrative and customer service duties as necessary in the daily operation of the service center.ESSENTIAL FUNCTIONS: Perform administrative/clerical...


  • Lakeville, Minnesota, United States Ocean Spray Cranberries Full time

    Join Our Team as an Administrative CoordinatorOcean Spray is seeking a dedicated Administrative Coordinator to support our executive team. We pride ourselves on being a cooperative of farmers, innovators, and creators who work collaboratively to achieve our goals.Position Overview:This hybrid role offers flexibility, allowing you to work from home on certain...