Retail Customer Experience Lead

4 days ago


West Chester, Pennsylvania, United States The GIANT Full time
About Us

The GIANT Company is a leading retailer with a strong commitment to community involvement and social responsibility. Our goal is to build long-lasting relationships with our customers and employees while striving for excellence in all aspects of our business.

Job Summary

This role is responsible for managing the front-end operations, ensuring efficient customer transactions, and maintaining a safe and clean working environment. As a key member of our team, you'll play a vital role in achieving our business objectives.

Main Responsibilities
  • Manage front-end staff, providing guidance and support to ensure excellent customer service.
  • Oversee inventory management, receiving, stocking, and maintaining a secure and organized store environment.
  • Implement sales promotions, displays, and visual merchandising to drive sales and improve customer engagement.
  • Analyze sales data to identify trends and make informed business decisions.
Requirements
  • Must be authorized to work in the U.S.
  • Proven leadership and communication skills.
  • Ability to work effectively in a fast-paced retail environment.
  • Experience in retail operations or related field.


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