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Computer Systems Assistant

2 months ago


Charles City, Iowa, United States Cambrex High Point Full time
About the Role

Cambrex High Point is seeking a highly motivated and detail-oriented IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to our employees, troubleshooting hardware and software issues, and assisting with the installation and maintenance of computer systems and peripherals.

Key Responsibilities

  • Provide technical support to end-users, including troubleshooting hardware and software issues.
  • Assist with the installation, configuration, and maintenance of computer systems and peripherals.
  • Support the IT systems manager in managing and maintaining the company's network and server infrastructure.
  • Perform routine system checks and monitor network activity to ensure optimal performance.
  • Help with the setup and configuration of new hardware and software as needed.
  • Maintain accurate records of IT inventory and assist with asset management.
  • Assist in documenting IT procedures and protocols.
  • Provide support during IT projects, such as system upgrades and migrations.
  • Ensure adherence to IT security policies and procedures.
  • Continuously expand knowledge of IT systems and best practices through learning and development opportunities.

Requirements

  • Solid understanding of computer systems, including hardware, software, and networking fundamentals.
  • Familiarity with operating systems such as Windows and macOS.
  • Basic troubleshooting skills and a problem-solving mindset.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and attention to detail.
  • Good written and verbal communication skills.
  • Willingness to learn and adapt to new technologies and challenges.

Education and Experience

Currently enrolled in or recently graduated from a relevant technical program, such as Information Technology, Computer Science, or a related field.