Account Advisor
2 days ago
ImageTrend, Inc. is a leading provider of software solutions, data analytics, and services for the healthcare and emergency response community. Our mission is to connect life's most important data and deliver innovative solutions that enable fully integrated patient-centric healthcare and public safety.
Job DescriptionWe are seeking an Account Advisor to join our team. As an Account Advisor, you will provide high-touch and expedited support to our customers, guiding them through best practices with their applications. You will build strong, long-term relationships with clients, providing exceptional service and ensuring they find value in our solutions.
Key Responsibilities- Provide technical support to customers, address inquiries, troubleshoot issues, and resolve complex problems.
- Build and maintain strong relationships with clients, becoming a trusted advisor and advocate for their needs.
- Communicate effectively with clients to understand their needs, goals, and provide solutions that enhance their experience and improve their success.
- Identify and communicate up-sell, cross-sell, or other opportunities to improve product value to Sales and Customer Success.
- Prepare monthly and quarterly reports on account status or initiatives to clients and leadership as needed.
- Degree or professional certification or equivalent combination of education and experience.
- Some experience working in a support, customer success, client services, or related position, preferably in a SaaS-based organization and/or Fire, EMS, or healthcare-related industries.
- Ability to be a proactive self-starter and work independently within a highly collaborative and team-oriented environment.
- Strong verbal and written communication, including presentation and interpersonal skills.
- Time management skills, the ability to succeed in a fast-paced environment, and can adjust to changing priorities.
- Opportunity to work with cutting-edge technology in the EMS, Fire, and healthcare industries.
- Competitive compensation.
- Comprehensive benefits package including health insurance, retirement plans, and more.
- Collaborative and inclusive work environment with opportunities for growth and development.
- Remote position with travel, up to 25%.
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Account Advisor
2 weeks ago
Lakeville, Minnesota, United States ImageTrend Full timeAbout UsImageTrend, Inc. is a leading provider of software solutions and data analytics for the healthcare and emergency response community. Our mission is to connect life's most important data and enable fully integrated patient-centric healthcare and public safety.Job DescriptionWe are seeking an Account Advisor to provide high-touch support to our...
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Account Specialist
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Lakeville, Minnesota, United States ImageTrend Full timeAbout UsImageTrend, Inc. is a leading provider of software solutions and data analytics for the healthcare and emergency response community. Our mission is to connect life's most important data and deliver innovative solutions that enable fully integrated patient-centric healthcare and public safety.Job SummaryWe are seeking an experienced Account Advisor to...
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Technical Account Manager
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Lakeville, Minnesota, United States ImageTrend Full timeAbout Us:ImageTrend, Inc. is dedicated to connecting life's most important data in the healthcare and emergency response community. We deliver software solutions, data analytics, and services for EMS, hospitals, community paramedicine, critical care, fire, and preparedness to enable fully integrated patient-centric healthcare and public safety. Our...
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Technical Account Manager
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Lakeville, Minnesota, United States ImageTrend Full timeAbout UsImageTrend, Inc. is a leading provider of software solutions, data analytics, and services for the healthcare and emergency response community. Our mission is to connect life's most important data and enable fully integrated patient-centric healthcare and public safety.Job DescriptionWe are seeking a highly skilled Technical Account Manager to join...
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Technical Account Manager
1 week ago
Lakeville, Minnesota, United States ImageTrend Full timeAbout Us:ImageTrend, Inc. is a leading provider of software solutions, data analytics, and services for the healthcare and emergency response community. Our mission is to connect life's most important data and enable fully integrated patient-centric healthcare and public safety.Job Summary:We are seeking a Technical Account Manager to join our team. As a...
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Financial Services Representative
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Financial Services Representative
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Registered Branch Associate
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Registered Branch Associate
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Registered Branch Associate
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