Assistant General Manager

1 week ago


Grapevine, Texas, United States MilkShake Factory Grapevine Station Full time
Job Overview

We are seeking a highly motivated and experienced Assistant General Manager to join our team at the MilkShake Factory Grapevine Station. As a key member of our leadership team, you will be responsible for driving store operations, developing systems for operational excellence, and supporting HR functions.

Key Responsibilities
  • Lead store operations, including merchandising, workflows, sanitation, and customer experience.
  • Develop systems for operational excellence in cash management, food safety, inventory, and employee performance.
  • Support HR functions: training, coaching, motivation, feedback, and retention.
  • Assist Manager with scheduling and staffing while managing budgets.
  • Ensure POS systems run smoothly.
  • Ensure compliance with health and safety standards.
  • Provide performance reports for management.
  • Act as the brand advocate, sharing the company's vision and products with consumers and employees.
Requirements
  • Leadership experience in a fast-paced retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to develop and implement operational systems.
  • Strong analytical and problem-solving skills.
  • Experience with HR functions and employee development.
  • Ability to work in a team environment and lead by example.
About Us

The MilkShake Factory is a rapidly growing concept with a passion for creating moments of joy with handspun milkshakes and premium chocolates. We are committed to providing our customers with an exceptional experience and our employees with opportunities for growth and development.

We are looking for a talented and motivated individual who shares our vision and values. If you are a results-driven leader with a passion for excellence, we encourage you to apply for this exciting opportunity.



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