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Claims Resolution Specialist
2 months ago
Job Summary:
As a Customer Service Representative at AMICA MUTUAL INSURANCE COMPANY, you will play a critical role in delivering exceptional customer experiences. Your primary responsibility will be to assist customers with new and existing claims, providing timely and accurate information to ensure their needs are met.
Key Responsibilities:
- Process letters to those involved in the claims process, ensuring all necessary documentation is complete and accurate.
- Issue payments to insureds, claimants, and vendors in a timely and efficient manner.
- Adjust losses for a variety of claims, working closely with the Customer Service team to resolve issues.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong analytical and problem-solving skills, with the ability to navigate complex claims processes.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple deadlines.
What We Offer:
At AMICA MUTUAL INSURANCE COMPANY, we value our employees and offer a range of benefits and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
