Customer Service Representative

3 days ago


Monterey Park, California, United States Big 5 Full time
About the Role

As a Retail Sales Associate at Big 5, you will play a vital role in driving sales growth and enhancing the overall shopping experience for our customers. Your primary responsibilities will include:

Sales Floor Operations
  • Engage with customers to understand their needs and provide personalized recommendations.
  • Maintain a thorough understanding of our products and services to effectively promote them.
  • Participate in visual merchandising initiatives to create an immersive and appealing shopping environment.
Transaction Processing
  • Accurately process transactions, including cash, credit card payments, and returns.
  • Handle customer inquiries and resolve any issues promptly and professionally.
What We Offer
  • A competitive salary range: $45,000 - $60,000 per year, based on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for professional growth and development within our organization.


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