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Bakery Operations Lead

2 months ago

South Burlington, Vermont, United States Hannaford Supermarkets Full time
About the Role

Hannaford Supermarkets is seeking a highly skilled and experienced Bakery Operations Lead to join our team. As a key member of our bakery department, you will be responsible for leading the operations of the department, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities
  • Lead the department operations in accordance with established department standard practices.
  • Comply with all company policies, procedures, and government regulations.
  • Utilize retail store systems to support job functions, including productivity management, scheduling, and inventory control.
  • Treat all co-workers with fairness, dignity, and respect.
  • Meet or exceed all applicable management planning guidelines.
  • Develop product knowledge in all areas of the bakery department.
  • Assist in training other associates when assigned.
  • Maintain a neat, well-groomed personal appearance at all times.
  • Support company safety standards and communicate any needed equipment repairs or maintenance work.
  • Observe and maintain company sanitation and food safety standards.
  • Perform all other duties as assigned.
Requirements
  • Effective communication, customer service, and selling skills.
  • Effective interpersonal skills and a desire to work in a team environment.
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
  • Must meet minimum age requirements to perform specific job functions.
Physical Requirements
  • Ability to use computers and other communication systems required to perform the job functions.
  • Meet established volume activity standards.
  • Perform repetitive grasping, pinching, squeezing, and hand/arm motions while standing/walking the majority of the shift.
  • Lift up to 30 pounds 40% of the time and up to 40 lbs occasionally.
  • Reach to shoulder level or overhead on occasion while lifting up to 20 lbs occasionally.
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
  • Use their hands to operate controls, feel objects, and use tools to prepare products.
  • Be able to handle a variety of substances associated with cleaning materials, packaging materials, and food products.
Preferred Requirements
  • Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customer expectations.
  • Supervise performance of all duties and responsibilities of all bakery associates as/when assigned by management.
  • Use good judgment in the delegation, assignment, and follow-up required for the efficient performance in the department.
  • Greet and assist customers with locating and selecting products.
  • Frost, base ice, and decorate all varieties of cakes. Personalize when necessary.
  • Package and display products according to standard practice and our automated production program, taking customer demands into consideration.
  • Perform assigned tasks such as replenishing merchandise, preparation of products according to prescribed standards.
  • Process merchandise properly, paying special attention to rotation of products according to prescribed standards.
  • Retrieve and organize bakery product loads.
  • Assist in effectively ordering and maintaining inventory control to maximize sales and limit shrink issues.
  • Maintain accurate, neat records of production, shrink, sales, and inventory.
  • Wash, rinse, and sanitize equipment in accordance with company guidelines.
About Hannaford Supermarkets

Hannaford Supermarkets is a leading grocery retailer committed to providing high-quality products and exceptional customer service. We are dedicated to creating a positive and inclusive work environment that values diversity and promotes employee growth and development.

We are an equal opportunity employer and welcome applications from qualified candidates who share our values and commitment to excellence.