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Route Service Operations Manager

1 month ago

Omaha, Nebraska, United States UniFirst Full time
Overview
"> UniFirst is a leading provider of garment services with over 80 years of experience in the industry. We operate globally, serving 300,000 business locations across the US, Canada, and Europe.

About the Role
"> As a Route Service Supervisor, you will be responsible for supervising and working closely with Route Service Representatives to ensure timely delivery to our customers. This is an exciting opportunity for a career-minded individual looking to advance in a dynamic environment.

Key Responsibilities
">
  • Oversee the training and development of Route Service Representatives.
  • Respond to service requests and negotiate customer contract renewals.
  • Build strong relationships with customers and team members.
  • Work closely with leadership and management teams to provide exceptional customer service and product programs.
  • Provide route coverage when necessary, allowing for opportunities to check-in on Rep performance and customer satisfaction.

Requirements
"> To be successful in this role, you will need:

  • A high school diploma or equivalent, with some college education preferred.
  • A valid non-commercial driver's license and reliable transportation.
  • Excellent communication and language skills.
  • Basic computer proficiency.
  • Prior leadership, customer service, or sales experience is an asset.

What We Offer
"> At UniFirst, we offer a comprehensive benefits package, including:

  • A competitive salary of $65,000 - $75,000 per year.
  • A 401K plan with company match and profit-sharing.
  • Health insurance, employee assistance program, and life insurance.
  • 30% employee discount on UniFirst products.
  • Tuition reimbursement and direct payroll deposit.