Service Advisor

4 weeks ago


Olathe, Kansas, United States Robert Brogden Imports Full time
Service Advisor/Writer Opportunity at Robert Brogden Automotive Group

We are seeking a highly organized and friendly Service Advisor/Writer to join our team at Robert Brogden Automotive Group. As a key member of our service team, you will be responsible for ensuring that customers receive prompt, courteous, and effective service.

Responsibilities:
  • Oversee the flow of the Drive Lane to ensure seamless customer service.
  • Take ownership of the customer's experience by carrying out additional assignments that leave a positive impression.
  • Provide concierge support for all owner inquiries, ensuring prompt and courteous communication.
  • Ensure that the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently to meet customer needs.
  • Communicate effectively with the parts department to ensure proper parts are ordered and obtained.
Qualifications:
  • Organized and friendly personality.
  • Demonstrated ability to manage others.
  • Excellent time management skills.
  • Fantastic communication skills with customers.
  • Professional, well-groomed personal appearance.
  • Clean driving record.
  • Willingness to submit to a pre-employment background check, driving record check, and pre-hire drug screen.
What We Offer:
  • Medical, dental, and vision benefits after 30 days of full-time employment.
  • 401K Plan with industry-leading employer match and profit share.
  • Paid time off and vacation.
  • Unlimited growth opportunities.
  • Paid training.
  • Family-owned business with long-term job security.
  • Saturday lunches.
  • Discounts on products and services.
  • Relocation assistance for qualified candidates.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


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