Public Safety Telecommunicator

2 weeks ago


Leesburg, Virginia, United States Loudoun County Government Full time
Job Summary

We are seeking a highly skilled and dedicated Public Safety Telecommunicator to join our team at the Loudoun County Sheriff's Office. As a key member of our emergency response team, you will be responsible for receiving and processing emergency calls, dispatching units, and providing critical support to our law enforcement and emergency services personnel.

Key Responsibilities
  • Receive and process emergency calls, prioritizing and dispatching units as needed
  • Maintain thorough knowledge of telephone equipment and radio systems
  • Provide critical support to law enforcement and emergency services personnel during emergency situations
  • Work effectively under stressful conditions, maintaining a professional and courteous demeanor at all times
Requirements

To be considered for this role, you must have a high school diploma or equivalent, and at least two years of experience working in a call center or providing customer service. Bilingual ability is preferred. You must also be a United States citizen or a lawful permanent resident of the United States and eligible for naturalization.

Training and Certifications

Selected candidates must successfully complete a range of training and certifications within one year of employment, including Basic Dispatcher School, Internal LCSO Call Taker Training, CPR/AED certifications, and more.

Selection Process

The selection process includes a review of your application, in-person interview(s), a CritiCall computer simulation test, and an intensive background investigation.



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