Customer Service Representative

4 days ago


Louisville, Kentucky, United States Value City Furniture Full time

About the Role:

The Customer Service Associate plays a critical role in delivering an exceptional customer experience at Value City Furniture. This individual serves as the primary point of contact for customers, providing assistance with inquiries, orders, and delivery scheduling.

Key Responsibilities:

  • Embodies the company's values of Adventure Guides, Serve Others, and Own It
  • Assists in creating a positive and energetic working environment
  • Communicates effectively with customers via phone and in-person
  • Partners with team members to provide a seamless shopping experience
  • Develops strong relationships with customers through active listening and presenting options

Requirements:

  • High school diploma or equivalent
  • Ability to read, write, and comprehend instructions
  • Effective communication and presentation skills
  • Basic math skills and ability to handle customer calls
  • Proven track record of serving others and prioritizing team goals

What We Offer:

A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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