Medical Assistant/Front Desk Associate

4 weeks ago


Depew, Oklahoma, United States Roswell Park Cancer Institute Full time

Job Summary:

Roswell Park Care Network is seeking a skilled Medical Assistant/Front Desk Associate to support our Providers with both clerical and clinical tasks for the practice.

Key Responsibilities:

  • Welcome visitors in a professional and friendly manner, determining the nature of their business and announcing them to the appropriate personnel.
  • Coordinate and prepare patient appointments and itineraries.
  • Check insurance eligibility, collect and scan insurance and other required documents.
  • Conduct new patient intake, including data entry into Medical Software.
  • Invite patients to join the patient portal and provide proper paperwork and education.
  • Perform patient check-in and out, answer telephones, and provide routine information to callers.
  • Act as a liaison between patients and physicians.
  • Prepare treatment rooms for patient examinations, keeping them neat and clean, and prepare medical instruments or equipment for use.
  • Escort patients to exam rooms, obtain vitals, update patient history, reconcile medications, allergies, and quality data.
  • Interview patients to obtain medical history, determine reasons for care, and update prescriptions.
  • Record and update information accurately in patient charts, completing chart prep 24-48 hours prior to patient appointments.
  • Log accurate data for specimen testing.
  • Clean and sterilize instruments, dispose of contaminated supplies, and follow OSHA standards.
  • Explain treatment procedures, medications, or physicians' instructions to patients.
  • Keep supplies stocked and order as needed.
  • Perform other duties as assigned.

Requirements:

  • Preferred: Successful completion of an accredited medical office assistant education program.
  • One year of full-time customer service experience in a clinical or administrative healthcare setting.
  • Two years of experience with Microsoft products.
  • OR
  • High School diploma or G.E.D. and the equivalent of one year of full-time clinical medical assistant experience.
  • One year of full-time customer service experience in a clinical or administrative healthcare setting.
  • Two years of experience with Microsoft products.

Benefits:

  • Excellent benefit package with 11 paid holidays.
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Company-paid life insurance.
  • Paid sick and vacation time.
  • Schedule: Monday through Friday.

Salary:

$20.00-$21.00 hourly.


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