Medical Assistant/Front Desk Associate
4 weeks ago
Job Summary:
Roswell Park Care Network is seeking a skilled Medical Assistant/Front Desk Associate to support our Providers with both clerical and clinical tasks for the practice.
Key Responsibilities:
- Welcome visitors in a professional and friendly manner, determining the nature of their business and announcing them to the appropriate personnel.
- Coordinate and prepare patient appointments and itineraries.
- Check insurance eligibility, collect and scan insurance and other required documents.
- Conduct new patient intake, including data entry into Medical Software.
- Invite patients to join the patient portal and provide proper paperwork and education.
- Perform patient check-in and out, answer telephones, and provide routine information to callers.
- Act as a liaison between patients and physicians.
- Prepare treatment rooms for patient examinations, keeping them neat and clean, and prepare medical instruments or equipment for use.
- Escort patients to exam rooms, obtain vitals, update patient history, reconcile medications, allergies, and quality data.
- Interview patients to obtain medical history, determine reasons for care, and update prescriptions.
- Record and update information accurately in patient charts, completing chart prep 24-48 hours prior to patient appointments.
- Log accurate data for specimen testing.
- Clean and sterilize instruments, dispose of contaminated supplies, and follow OSHA standards.
- Explain treatment procedures, medications, or physicians' instructions to patients.
- Keep supplies stocked and order as needed.
- Perform other duties as assigned.
Requirements:
- Preferred: Successful completion of an accredited medical office assistant education program.
- One year of full-time customer service experience in a clinical or administrative healthcare setting.
- Two years of experience with Microsoft products.
- OR
- High School diploma or G.E.D. and the equivalent of one year of full-time clinical medical assistant experience.
- One year of full-time customer service experience in a clinical or administrative healthcare setting.
- Two years of experience with Microsoft products.
Benefits:
- Excellent benefit package with 11 paid holidays.
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Company-paid life insurance.
- Paid sick and vacation time.
- Schedule: Monday through Friday.
Salary:
$20.00-$21.00 hourly.
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