Conns Retail Team Member
6 days ago
About the Role:
We are seeking a skilled and customer-centric Sales Associate to join our team at Conns. As a Sales Associate, you will be responsible for promoting Conns products and financing options through exceptional customer service.
Key Responsibilities:
- Assist customers through the buying process, including merchandise selection, payment, finance options, pick-up, and delivery.
- Make daily telephone calls to existing and potential customers to drive sales growth.
- Develop and maintain sales materials and product knowledge across a wide range of categories.
- Collaborate with external and internal partners to resolve customer issues.
- Deliver superior customer service as per company standards.
- Maintain awareness of current advertised merchandise and promotions.
- Ability to assist with merchandising and in-store setup, which includes moving, building, cleaning, and maintaining showroom components.
- Maximize each sales opportunity by offering all applicable services, products, and attachments during all customer interactions.
- Perform all job functions with a high degree of integrity and honesty.
- Follow Conns 5 Steps of the Sale for all transactions per company guidelines.
- Comply with reasonable requests from management to perform other duties and responsibilities not listed above.
Requirements:
- Reading, writing, and arithmetic skills.
- High School Diploma, GED, or equivalency.
Working Conditions:
This role requires working in a fast-paced retail store environment, standing for long periods, and lifting boxes up to 40 pounds. You must also be comfortable using technology and computers.
Estimated Salary:
$45,000-$55,000 annually based on location and experience.
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