Airport Experience Transformation Specialist

5 days ago


Denver, Colorado, United States OTG Exp Full time

Company Overview

OTG Exp is a leading hospitality company revolutionizing the airport experience. With over 300 in-terminal dining and retail locations across 11 airports, we serve millions of travelers each year.

Salary

We offer an attractive compensation package with a competitive hourly rate of $19+ per hour, reflecting our commitment to providing exceptional service and benefits to our crew members.

Job Description

The Airport Experience Transformation Specialist plays a critical role in delivering outstanding customer experiences at Denver International Airport (DEN). This dynamic individual will ensure that every guest enjoys a warm and welcoming environment by adhering to OTG's Core Steps of Service.

Key Responsibilities:

  • Welcome guests at the entrance of our establishments with a smile.
  • Maintain a clean and orderly front door area, setting the tone for a memorable experience.
  • Develop and maintain solid product knowledge to make informed recommendations.
  • Manage workloads efficiently among servers to provide seamless service.
  • Aid servers as needed while maintaining a watchful eye on the entrance.
  • Communicate guest concerns and complaints to managers promptly.
  • Maintain a neat, well-groomed appearance, embodying the OTG brand.
  • Offer expert knowledge of the airport, terminal, and restaurants to enhance the guest experience.

Required Skills and Qualifications:

  • Familiarity with the restaurant's menu and floor plan.
  • Excellent communication skills, with the ability to converse fluently in English.
  • Physical mobility and ability to stand for extended periods.
  • Flexibility to work varied hours, including nights, weekends, and holidays.

Benefits

As an Airport Experience Transformation Specialist at OTG Exp, you'll enjoy some of the best compensation and benefits in the industry, including PTO, healthcare, and a competitive 401(k) match. Our commitment to equal employment opportunity ensures that everyone has an equal chance to succeed.



  • Denver, Colorado, United States University of Nebraska Full time

    **About the Role**We are seeking a highly motivated Airport Planning Specialist to join our team at InterVISTAS. This is an exciting opportunity for a professional with strong analytical and problem-solving skills to contribute to the success of our aviation consultancy.**Responsibilities**Provide technical analyses related to airport terminal, airside, and...


  • Denver, Colorado, United States DSST Public Schools Full time

    We are seeking an Education Transformation Specialist to join our team at DSST Public Schools. In this role, you will be responsible for supporting student recruitment and providing a transformational education experience for students.


  • Denver, Colorado, United States OTG Exp Full time

    About OTG ExpOTG Exp has revolutionized the airport experience by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG Exp serves millions of travelers each year.Salary & BenefitsWe offer a competitive salary of $19+ per hour, plus a range of benefits including PTO, healthcare, and a 401(k)...


  • Denver, Colorado, United States LE002 Flagship Facility Services LLC Full time

    Job OverviewThe Airport Operations Quality Control Specialist is a key role within our team at LE002 Flagship Facility Services LLC, responsible for ensuring the highest standards of quality and customer satisfaction in airport operations. This position plays a critical part in maintaining a safe, efficient, and exceptional passenger experience.About the...


  • Denver, Colorado, United States Apex Multifamily Builders LLC Full time

    Job OverviewWe are seeking a highly skilled Airport Painting and Coatings Manager to oversee painting and coating operations at airports, ensuring the highest quality standards while maintaining strict safety protocols and environmental compliance.About Our CompanyApex Multifamily Builders LLC is a leading construction firm specializing in commercial...


  • Denver, Colorado, United States Unifi Aviation Full time

    Job SummaryAirport Ramp Agent - DenverUnifi Aviation is seeking a skilled Airport Ramp Agent to join our team in Denver, Colorado.ResponsibilitiesThe successful candidate will be responsible for loading, unloading, servicing, guiding, and directing customer aircraft. This will include safeguarding customers' baggage, air cargo, and airmail from weather,...


  • Denver, Colorado, United States Covenant Aviation Security Full time

    Job OverviewCovenant Aviation Security is seeking a skilled Airport Security Officer to join our team. This role requires individuals with excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.


  • Denver, Colorado, United States Intervistas Consulting Group Full time

    Company OverviewAt Inter VISTAS Consulting, we excel in specialized consulting services focused on aviation, transportation, and tourism. With offices in the United States, Canada, and the United Kingdom, we've successfully delivered projects to over 500 clients worldwide.We work with a diverse range of clients including airports, port authorities, tourism...


  • Denver, Colorado, United States RS&H Full time

    RS&H: A Leader in Aviation ServicesPursuing excellence, fostering innovation, and shaping the future of aviation.About Us:We are a renowned architecture, engineering, and consulting firm with a legacy of delivering exceptional projects that connect people, communities, and businesses. Our commitment to integrity, caring, forward-thinking, creativity,...


  • Denver, Colorado, United States Turkish Airlines Full time

    As an Airport Operations Coordinator with Turkish Airlines, you will play a pivotal role in delivering exceptional passenger experiences at our airport office. With our commitment to outstanding hospitality, we are seeking a bright and enthusiastic individual to join our team.We offer a competitive salary of $45,000 per year, ensuring that you are...


  • Denver, Colorado, United States Ping Identity Full time

    Job OverviewPing Identity, a leading provider of cloud identity platforms, seeks an experienced Transformation Project Manager to drive complex initiatives that enhance organizational performance across multiple departments.This full-time hybrid role, based in Denver, requires a high level of determination and accountability to ensure projects achieve...


  • Denver, Colorado, United States Bags Full time

    Job SummaryAre you passionate about delivering exceptional customer service and ensuring seamless travel experiences for airline passengers?Bags is seeking a highly motivated and detail-oriented Airport Curbside Concierge Check-in Agent to join our team!About the RoleWe are looking for an individual who can effectively manage luggage handling, issue boarding...


  • Denver, Colorado, United States Amaze PBC Full time

    Job OverviewAt Amaze PBC, a pioneering healthcare platform, we're seeking an exceptional Transformational UX Strategist to drive seamless user experiences.We're a fast-growing company that's redefining the relationship between people and their medical partners. Our CEO is committed to delivering exceptional customer experiences, and as our first dedicated UX...


  • Denver, Colorado, United States Cielo Projects Full time

    Company OverviewTastes on the Fly is a leading provider of high-quality dining experiences at airports across North America. With a commitment to excellence and customer satisfaction, we strive to deliver exceptional service and cuisine in every location.Job SummaryThe Busser is an integral part of our team, responsible for ensuring a seamless dining...


  • Denver, Colorado, United States Pioneer Management Consulting Full time

    About This RolePioneer Management Consulting is seeking a seasoned professional to join our team as an Energy Transition Expert. In this role, you will work closely with clients in the energy and utilities sector to drive transformation programs and deliver exceptional results.Job OverviewThis position will be responsible for leading complex projects across...


  • Denver, Colorado, United States SWANSON RINK Full time

    OverviewSwanson Rink, a renowned engineering firm established in 1949, is seeking an experienced Control Systems Specialist to join their team. As a leader in designing mechanical, electrical, fire protection, plumbing, and technology infrastructure for data centers, airports, and complex buildings, the company prioritizes integrity, engineering excellence,...


  • Denver, Colorado, United States Huron Consulting Group Full time

    HCM Consultant RoleHuron Consulting Group seeks a skilled HCM Consultant to drive strategic growth and ignite innovation for our clients. As a key member of our team, you will collaborate with clients to navigate constant change and accelerate operational, digital, and cultural transformation.Key Responsibilities• Analyze requirements and write functional...


  • Denver, Colorado, United States Sia Partners Full time

    Transformative Leadership OpportunitySia Partners is a next-generation management consulting firm that offers a unique blend of AI and design capabilities, augmenting traditional consulting to deliver superior value to our clients. With 3,000 consultants in 19 countries, we are poised to achieve $420 million in turnover for the current fiscal year. Our...


  • Denver, Colorado, United States Physician Empire Full time

    Job Description:Physician Empire is seeking a highly skilled Mental Health Specialist to join our team. As a key member of our healthcare staff, you will be responsible for delivering high-quality patient care in both outpatient and inpatient settings.Key Responsibilities:Deliver inpatient services one day a week and telehealth services on one weekend per...


  • Denver, Colorado, United States Amazon Full time

    About the Role: As a Senior Solutions Architect at Amazon Web Services, you will partner with enterprise customers to design and architect large-scale, distributed systems on AWS.">About You: To be successful in this role, you should have a passion for cloud computing and a proven track record in technology consulting, solutions architecture, or pre-sales...