Strategic Account Manager

2 weeks ago


Hackensack, New Jersey, United States CQ fluency Full time
About CQ Fluency

CQ fluency is a leading provider of culturally relevant language solutions tailored to regulated industries such as healthcare and life sciences. With over two decades of experience, we have established a reputation for delivering exceptional customer experiences and adhering to ISO 9001 and ISO 17100 certified processes.

Job Summary

We are seeking a Strategic Account Manager with a background in regulated industries to oversee complex localization programs. The ideal candidate will have senior-level relationship management and client-facing skills, as well as a deep understanding of the translation life cycle.

Key Responsibilities
  • Identify opportunities for accelerated growth and strategic account planning
  • Manage production and sales management teams to ensure client requirements are met
  • Facilitate direct communication between stakeholders, internal and external
  • Provide executive-level reporting on production and sales
Requirements
  • Minimum five years of experience in the translation industry in a client-centric environment
  • Strong leadership and executive reporting skills
  • Expertise in various life sciences project types, materials, and clinical documentation
  • Ability to develop systems and processes using a metrics-based methodology
About Our Culture

CQ fluency is a people-centric company that values its clients, vendors, and employees. We foster a dynamic environment where employees are empowered to exceed expectations and drive their careers forward. Our team is passionate, energetic, and possesses exceptional skill sets.


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