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Senior Program Coordinator
2 months ago
At American Express Global Business Travel, we believe in the transformative power of travel and its ability to drive positive change in our industry. Our workplace fosters an inclusive and collaborative environment where every colleague's input is valued.
Are you ready to embark on a rewarding career journey? We are currently seeking a Senior Program Manager to enhance our Product & Engineering division. This role is ideal for individuals who are passionate about addressing real-world business challenges and are committed to innovative solutions that maintain our position as a technology leader in the corporate travel sector.
As the world's foremost digital corporate travel platform, Egencia is dedicated to providing exceptional corporate travel services and cutting-edge technology. Our achievements stem from our clients' success, built on strong relationships with our organization and our talented team. With a visionary management team at the helm, Egencia continues to broaden its suite of intuitive online tools and comprehensive Travel Consultant services while upholding a global reputation for outstanding customer service.
Key Responsibilities:
- Oversee the end-to-end delivery of cross-functional programs, collaborating with teams across Product & Engineering, Finance, GCO, and B2B Excellence.
- Identify key stakeholders for each initiative and manage their expectations effectively.
- Work closely with product and engineering teams to outline project scope, break down tasks, sequence activities, and develop a comprehensive delivery plan.
- Manage inter-team dependencies, assess risks, address issues, and validate planning assumptions as they arise.
- Provide regular updates to stakeholders, both written and verbal, on project status.
- Establish and implement governance routines to ensure the program remains on track.
- Organize the program structure and clarify roles and responsibilities to enhance communication and prevent redundancy.
- Create and maintain project documentation and archives.
- Act as a planning leader for teams under your supervision, focusing on 90 and 180-day planning cycles when necessary.
Qualifications:
- Bachelor's or Master's degree in Computer Science or a related technical field, or equivalent professional experience.
- A minimum of 5 years of experience in Technical Program or Product Management within a technology-driven organization, such as e-commerce.
- Travel industry knowledge is a plus but not mandatory.
- Strong problem-solving abilities, utilizing data to support decision-making.
- Effective communication skills tailored to various organizational levels.
- Adept at providing clarity in situations with ambiguous project scopes.
- Proven ability to manage multiple tasks and projects concurrently.
- Collaborative approach to driving organizational decision-making.
Work Arrangement:
This is a hybrid position requiring residency in Illinois.
Compensation:
The national annual base salary range for this role is between $85,000 and $170,000, reflecting the expected compensation for the position. Actual salary will be determined based on the role's complexity and the candidate's relevant experience, skills, and location.
In addition to base salary, this position is eligible for our Annual Incentive Award plan, rewarding participants based on both company and individual performance. For details on our comprehensive benefits programs and eligibility, please refer to our Benefits-at-a-Glance document.
Employee Experience:
At Amex GBT, we prioritize work-life balance.
- Flexible benefits tailored to each country, starting from day one, including health insurance, retirement plans, parental leave, and adoption assistance.
- Travel perks: Access to exclusive deals from major travel providers on flights, hotels, cruises, and car rentals.
- Skill development: Opportunities for global tuition assistance, access to over 20,000 courses, leadership training, and priority for internal job openings.
- Diversity, Equity, and Inclusion: We are committed to fostering an inclusive environment, with global Inclusion Groups for colleagues to connect and discuss shared experiences.
- Wellbeing resources: Support for mental and emotional health for you and your family.
- And much more.
We ensure equal consideration for all applicants, regardless of age, sex, gender, race, color, citizenship, religion, disability, or any other protected characteristic. We are also dedicated to providing reasonable accommodations for qualified individuals with disabilities throughout the hiring process.
Note: If you are passionate about our mission and believe you would be a valuable addition to our team, we encourage you to apply, even if you do not meet every requirement.
