Business Operations Specialist

4 weeks ago


Ashburn, Virginia, United States Falls Technology Full time

Job Description

Falls Technology is seeking a skilled Business Analyst to provide support to our medical Salesforce application development team. The ideal candidate will work closely with customers to gather and document requirements, collaborate with stakeholders to validate acceptance criteria, and write development stories in Jira for the development team to complete.

Responsibilities:

  • Communication:
    • Facilitate open conversations with the Product Owner, Product Line Manager, and customer management
    • Clearly communicate project information to development teams
  • Elicitation:
    • Ask probing questions to understand project goals
    • Interview stakeholders and users to gather insights
  • Requirements Documentation:
    • Record requirements in a clear and concise manner
    • Ensure easy sharing of requirements across teams
  • Analysis:
    • Review requirements and identify data-driven solutions
    • Use insights to achieve desired business outcomes

Requirements:

  • Bachelor's degree in a relevant field (e.g., Business, Computer Science)
  • Salesforce certifications (e.g., Salesforce Administrator, Salesforce Platform App Builder) are a plus

Security Clearance: TS/SCI w/Poly Required



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